Associate Data Feeds Support Analyst

Job Description

Associate Data Feeds Support Analyst

Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to createtruly uniqueand valuable offeringstoour refinedtransformedand perfected our approach to our business creating a language that has become standard in our industry for our customers and even our continue that effort today and are always working to improve and drive is how we deliverforour customers our employees and equipping the brightest minds with the best resources available we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate informationanalyticsand news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate verified commercial real estate information on over 5.9 million properties across every more aboutCoStar.

The Data Feeds Support Analyst willbe responsible forsupporting and growing theutilizationof our data feeds this role they will work with both existing and new accounts todemonstratethe benefits of providing data through an automatedfeeds process while providing the highest level of customer service.

RESPONSIBILITIES

• Develop strong understanding of the benefitsof using data feeds toour customers
• Increasedata feedsusage and overall knowledge/experience ofthe customer
• Effectively communicate with both customers and 3rd-party vendors to troubleshoot and resolve data feeds related issues.
• Master complexities of the multifamily business and competitor behavior to engage in value-added conversations withcustomers
• Meet with customers to review feed quality onboard newpropertiesverifyaccuracy of information being provided
• Track detailed activities describing interactions with customers
• Use customer service skills to put customers at ease andprovide exhaustive and comprehensivetroubleshootingofthe data fees processbeforeescalation
• Follow and apply standard operating procedures consistently
• Ensurecustomer hasa positive and pleasant experience
• Focus and meet deadlines
• Present information to internal and/or external contacts for the purpose of problem solving

BASICQUALIFICATIONS& EXPERIENCE

• BachelorsDegree Required from an accredited not for profit University or College
• A track recordof commitment to prior employers
• 1 years of experience with SQL Server databases preferably Microsoft SQL Server and creating SQL queries.
• Experience in relational databases data analysis and performance tuning; experience testing and maintaining reporting processes
• Proven ability to effectively build andmaintainmutually beneficial relationships with clients
• 1 years of experience with data serialization formats (eg XML JSON)
• Excellent verbal and written communication skills
• Results orientated - ability to prioritize multitask drive and achieve while working to deadlines under pressure
• Proficiency with Microsoft Excel and experience with Microsoft Office Suite
• Analytical approach with the ability to interpret information and trends
• Ability to learn new systems and organize workload in a fast-paced work environment
• Ability to adapt quickly in atechnology-leadingenvironment
• Strong interpersonal skills ( Resolution Negotiation etc.) when dealing with internal and/or external audiences
• Ability to be flexible and adapt to changing situations at a high growth company

PREFERRED QUALIFICATIONS & EXPERIENCE

• Prior experiencein data analysis or auditing
• Working knowledge of APIs and data integrations used to exchange data between internal systems and third-party vendors (e.g. REST/SOAP JSON/XML)
• Demonstrated knowledge of commercial real estate
• Preference given to candidates whopossessa thorough understanding of multifamily real estate including the marketingobjectivesof property owners

Whats in it for you

When you join CoStar Group youll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training tuition reimbursement etc.

• Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life legal and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent) with yoga studio Pelotons personal training group exercise classes
• Access to CoStar Groups Diversity Equity & Inclusion Employee Resource Groups
• Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing