Major AccountsIntercompany Channel Support Representative (12 months)

Major Accounts/Intercompany Channel Support Representative

As a Channel SupportRepresentativeyou areresponsiblefor the effective processing and logistics flow of our total order flowprocess;such as to guarantee the timely and cost effectiveness delivery of goods from the supplier to the customer by controlling and resolving problems adjusting processes developing procedures and managing the exceptions.

• Take appropriate actions by researching and resolving problems or complaints regarding inaccurate and/or improper deliveries damages and claims.
• Supply all required information and documentsregardingdelivery customs regulation and formalities transportation/shipping and invoicing/e-invoicing.
• Inform the customers about prices delivery times content of the order and any other commercial or technical information by phone email and online
• Process Quotesbased on sales or customer input
• Process ordersand complaints
• Troubleshoot issues and connection issue of the orders transferred via EDI or other solutions

Qualifications:

• Intermediate-level (MBO) or equivalent in experience.
• At least 1 year of experience in general office accounting shipping or transportation.
• Self-sufficientproblem solver can-do mentality.
• Customer focused supportingour customers with the company values in mind.
• Good computer skills
• Good skills in using ERP - CRM system
• Good Skills in using Excel.
• Fluent in these languages: English and one of the European Languages is a plus.
• Full time position (40hrs)
• Hybrid work schedule

Able & willing to work in Netherlands Eindhoven (you have a work permit).

Why You Should Join:

• Growth Opportunities Fluke encourages internal mobility and career development giving employees the chance to explore different paths and grow into their next role.
• Cross-Functional Exposure This position connects you with multiple departments offering a broad view of the business.
• Innovative and Industry-Leading Brand Fluke is a globally recognized leader in test and measurement solutions providing a stable and respected platform for your career.
• Culture of Learning and Support Fluke values learning agility and continuous improvement fostering an environment where your ideas and contributions make a real impact.