Forward Deployed Engineer (Enterprise AI Solutions Architect) – India (Remote)
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Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Resilinc is hiring a Forward Deployed Engineer to help deliver our most complex enterprise deployments.
This role sits at the intersection of customer delivery product discovery data engineering applied AI and software engineering. You will work directly with strategic customers and cross-functional teams across Agent Success Product Engineering Data Support and Sales to solve deployment challenges that go beyond standard implementation.
You are not here to coordinate work from the sidelines. You are here to understand the problem define the technical path build what is needed deploy it into production and leave behind something maintainable documented observable and supportable.
The mission is simple: compress time-to-value for Resilincs most complex customers while ensuring that custom work becomes reusable learning not long-term operational debt.
Mission
Deliver production-ready technical solutions for Resilincs most complex enterprise customers by turning ambiguous business data workflow and AI deployment requirements into scalable well-documented supportable software and implementation patterns.
What You Will Do
Lead complex enterprise deployments from ambiguity to production
Partner directly with strategic customers and internal teams to understand business goals technical constraints data realities delivery risks and success metrics. Translate those inputs into a clear technical approach that accelerates deployment and value realization.
Build what standard implementation cannot cover
Design build and deliver production-quality solutions required for complex deployments including:
- Data ingestion and transformation utilities
- ERP Snowflake Databricks API and external system integrations
- Workflow automations
- Agentic AI deployment extensions
- Customer-specific data validation and enrichment tools
- Lightweight services or applications that support go-live readiness
- Repeatable accelerators for future enterprise deployments
Enable agentic AI deployments in real enterprise environments
Help customers deploy and operationalize Resilincs agentic capabilities across use cases such as disruption intelligence tariff risk forced labor compliance supplier risk multi-tier mapping and event-driven workflows.
You will help bridge the gap between the platforms agentic capabilities and each customers real-world data process governance and operating model.
Create solutions that are fast to deliver and safe to inherit
Establish strong engineering discipline for everything you ship including:
- Clean code
- Testing
- Documentation
- Security considerations
- Logging and observability
- Deployment readiness
- Operational handoff
- Supportability
The goal is not just to solve the immediate customer problem. The goal is to solve it in a way that another team can understand operate and improve.
Reduce friction for high-complexity accounts
Work on the most demanding deployments where standard playbooks are not enough. Help unblock go-lives stabilize early production usage reduce escalation risk and accelerate measurable customer outcomes.
Turn customer-specific work into product and platform insight
Identify repeated patterns across enterprise deployments. Distinguish true one-off customization from broader market needs. Feed clear actionable recommendations back to Product and Engineering so Resilinc can convert repeated customer needs into reusable platform capabilities.
Help define how forward-deployed engineering scales
Contribute to the operating model standards tooling reusable templates engagement rules and handoff practices for this new function. The goal is to create leverage not heroics.
What This Role Is and Is Not
This role is designed to solve hard technical deployment problems and create reusable patterns.
This role owns:
- Complex deployment engineering
- Customer-specific technical solution design
- Production-ready accelerators
- Integration and workflow problem solving
- Agentic AI deployment enablement
- Technical unblockers for strategic accounts
- Reusable implementation patterns
- Product feedback from real enterprise deployments
This role does not own:
- Routine customer support
- Long-term maintenance of every custom solution
- Standard implementation project management
- Core product roadmap ownership
- General pre-sales demonstrations
- One-off hero work without documentation or handoff
What Success Looks Like
Success in this role will be measured by your ability to:
- Reduce time-to-value for complex enterprise deployments
- Unblock strategic customer go-lives
- Improve deployment quality and predictability
- Reduce long-term operational debt from custom work
- Create reusable accelerators templates and implementation patterns
- Improve handoff quality to Agent Success Support and Engineering
- Surface product gaps and repeated customer patterns with clear recommendations
- Help customers operationalize Resilincs agentic AI capabilities in production
What You Will Bring
- 6 years of experience in software engineering implementation engineering applied AI engineering solutions engineering data engineering or a similarly technical role in enterprise software or AI-first SaaS
- Strong hands-on coding experience especially in Python
- Experience building and shipping production-grade workflows services applications integrations or data utilities
- Hands-on experience with Databricks including PySpark Delta tables pipeline development and data-sharing patterns
- Experience building and managing data pipelines that ingest validate transform and operationalize data from sources such as Snowflake ERP systems APIs flat files and customer data warehouses
- Experience designing or contributing to data warehouse architecture scalable ingestion workflows data models and transformation logic
- Strong understanding of cloud-native application design and production practices including deployment testing logging monitoring observability and operational support
- Experience translating ambiguous customer requirements into clear technical solutions delivery plans and production-ready outputs
- Ability to work effectively with technical and non-technical stakeholders including executives supply chain leaders IT teams data teams implementation teams Product Engineering Agent Success and Support
- Strong written communication skills with disciplined documentation and handoff practices
- High ownership strong execution and comfort operating in ambiguous fast-moving enterprise environments
- Strong product and systems thinking including the ability to identify repeatable patterns and separate one-off customization from broader platform opportunities
What Will Make You Stand Out
- Experience with AI-enabled workflows LLM-powered applications agentic systems or orchestration frameworks such as LangChain LangGraph or similar tools
- Experience deploying AI or analytics solutions into real enterprise operating environments
- Experience turning repeated customer requirements into reusable accelerators frameworks templates or productizable capabilities
- Background in supply chain risk management manufacturing procurement logistics compliance or complex operational environments
- Experience working with highly variable enterprise data landscapes including fragmented source systems inconsistent schemas incomplete master data and nonstandard workflows
- Experience balancing customer-specific delivery with long-term platform maintainability
- Experience working in a forward-deployed engineering field engineering implementation engineering or technical customer-facing engineering role.
Why This Role Matters
Resilinc is scaling an agentic AI platform in one of the most complex areas of enterprise software: global supply chain risk.
The hardest part is not only building powerful AI capabilities. The hardest part is getting those capabilities deployed into real customer environments with real data real workflows real constraints and real business outcomes.
That is what this role is built for.
As a Forward Deployed Engineer you will help Resilinc move faster serve strategic customers better turn field learning into platform leverage and make agentic AI real in enterprise supply chain operations.
Required Experience:
Staff IC
About Company
Resilinc was founded by supply chain practitioners and technology experts who believed that best in class supply chain risk management capabilities should be available to any company in the world.
