Grow your career with one of Manitobas Top Employers since 2014.

At Access Credit Union we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment accountability and trust. We recognize and value each employees contributions to our success which is why we offer competitive compensation 100% company paid health benefits employer-matched pension plan continuing education and career advancement opportunities within our credit union.

At Access Credit Union our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

Member Services

• Greet members and potential members responding to inquiries on basic credit union products and services.

• Responsible for member problems and resolutions wherever possible referring more complex issues to the appropriate person or department.

• Refer members in person or via telephone to appropriate staff members and departments as necessary.

• Solicitnew members and foster business development through service excellence product knowledge and teamwork.

Administrative Support

• Provide clerical support and assistance to the department or branch staff.

• Process all required reports and documentation efficiently and accurately ensuring deadlines are met.

• Coordinating resources and supplies to ensure Access standards are met

Team Work

• Maintainopen communication and cooperation with other staff toensure a friendlyand efficient work environment.

Business Development & Community Relations

• Actively look for referral opportunities for both lending and wealth teams

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships while pursuing new sources of business.

• Differentiate between credit union and competitor products and services in terms of member needs.

• Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.

Essential Qualifications

• Grade 12 diplomaor equivalent

• Business Administration or other post-secondary education would be considered an asset

• Previouscustomer service experience

• Demonstrated desire to serve others in a friendly and professional manner

• Abilitytoidentify and willingness to act upon sales and service opportunities

• Basic understanding of account opening and credit granting functions

• Strong interpersonal andcommunication skills both verbal and written

• Attention to detailwith high degree ofaccuracy

• Ability to work in fast-paced environment and perform well under pressure

• Ability to prioritize using sound judgment to make timely and effective decisions

• Knowledge of Access Credit Unions products and services

• Abilityto follow standardized policies and procedures

• Knowledge of risk management within the financial industry

• Proficient computer skills

Note: The Kenaston branch is open Saturdays so the successful candidate would be required to work Saturdays on rotation.

Employee Sub-Type

Starting Salary

If you are interested in this position apply today!