SENIOR BUSINESS ANALYST BUSINESS ANALYTICS AIS
The Senior Business Analyst position in AIS is responsible for collaborating with various departments and stakeholders to gather document and analyze business requirements processes and workflows. They will work closely with project managers developers and stakeholders to ensure business data and reporting needs are met and projects are delivered successfully. The Senior Business Analyst is responsible for independently documenting user requirements and turning them into specifications that can be effectively implemented by AIS programmers. They will also be responsible for identifying areas for process improvement researching and recommending solutions to enhance operational efficiency and effectiveness providing data analysis and data visualization and disseminating results in meaningful ways to multiple audiences through summary reports dashboards and interactive online data visualizations that are built in Advancements Quest CRM (an Affiniquest CRM built in Salesforce) or integrated solutions.

Requirement Analysis and Stakeholder Communications:

• Responsible for collaborating with business stakeholders to understand their needs objectives and challenges.
• Independently elicit document and analyze business requirements complex processes and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.
• Serve as a liaison between business stakeholders and technology teams.
• Communicate complex technical findings recommendations and project updates to various audiences technical and non-technical.
• Provide guidance mentoring and support to lower-level analysts

Solution Design Project Management and Quality Assurance:

• Collaborate with technology teams to develop strategies and design solutions that meet business needs.
• Propose practical and innovative solutions to address business challenges.
• Ensure that proposed solutions align with the organizations strategic goals and technological capabilities.
• Collaborate with project managers to define project scope objectives and deliverables.
• Collaborate with stakeholders to ensure that data visualization highlights their required datasets.
• Coordinate project planning estimation and resource allocation
• Monitor project progress and identify potential risks or deviations from the plan.
• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and assist in their implementation.
• Participate in system testing user acceptance testing and validation testing of implemented solutions.

Documentation:

• Create detailed documentation including business requirements process flows use cases and user stories and write comprehensive reports as needed.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.

REQUIRED EDUCATION AND EXPERIENCE:

1. Bachelors degree
2. Certifications or experience in data visualization tools such as PowerBI Tableau Apsona or other Salesforce data visualization software integrations.
3. 5 or more years of experience as a Business Analyst or similar role supporting technology solutions.
4. Any appropriate combination of relevant education experience and/or certifications may be considered.

REQUIRED KNOWLEDGE SKILLS ABILITITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY:

• Proficiency in requirement gathering techniques process modeling and documentation.
• Experience translating business needs into formal requirements.
• Ability to multitask between diverse user groups.
• Superior analytical critical thinking and problem-solving abilities.
• Excellent data analysis visualization and reporting skills.
• Experience establishing documenting maintaining procedures and processes and creating functional and technical documentation.
• Excellent organizational and time management skills including the ability to manage multiple demands and/or projects simultaneously.
• Familiarity with project management methodologies and software development life cycle.
• Superior presentation and negotiation skills.

PREFERRED QUALIFICATIONS:

1. Experience documenting workflows and business process.
2. Experience creating dashboards using data visualization tools.
3. Ability to perform a cost/benefit analysis of user requirements and proposed technical solutions.
4. Specific experience in a fund-raising nonprofit or higher education environment
5. Certification in Business Analysis (e.g. CBAOP CCBA)
6. Experience with Salesforce or an Affiniquest CRM built in Salesforce