Quality Assurance Engineering, Advisor II
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Quality Assurance Engineering Advisor IISeasoned Senior Quality Engineering / Assurance Manager with 20 years of experience in driving enterprisescale Quality Engineering programs leading highperforming QE teams and implementing modern Agile DevOps and Automationcentric quality practices. The ideal candidate is a strategic thinker with deep technical expertise exceptional leadership capabilities and a proven ability to deliver highquality software products across complex ecosystems.
Key Responsibilities
Leadership & Strategy
- Lead and mentor a global Quality Engineering team fostering a culture of continuous improvement accountability and innovation.
- Define and execute QE strategy aligned with organizational goals product roadmaps and technology vision.
- Drive quality governance frameworks across multiple product lines and enterprise programs.
- Collaborate with engineering product and business stakeholders to ensure quality is embedded throughout the SDLC.
Quality Engineering & Automation
- Develop and scale automation frameworks across UI API mobile performance and security testing.
- Champion an automationfirst mindset to enable faster reliable and continuous releases.
- Establish test strategies automation roadmaps and tooling standards for distributed engineering teams.
- Architect endtoend CI/CDintegrated automation pipelines in collaboration with DevOps teams.
Agile & DevOps Practices
- Drive Agile quality practices such as TDD BDD shiftleft quality and continuous testing.
- Work closely with Scrum teams to ensure quality KPIs Definition of Done and test coverage goals are met.
- Enable test data environment optimization and infrastructure readiness for fast Agile delivery.
Quality Assurance & Risk Management
- Oversee functional integration regression performance security and user acceptance testing.
- Define robust QA processes metrics dashboards and reporting mechanisms.
- Identify quality risks early and provide mitigation strategies.
- Ensure compliance with industry standards regulatory requirements and audit frameworks.
CrossFunctional Delivery
- Partner with Product and Engineering leaders to influence design architecture and release decisions.
- Manage relationships with vendors technology partners and external testing teams.
- Provide executivelevel communication quality insights and release readiness assessments.
Required Qualifications
- 20 years of experience in Quality Engineering / Assurance with at least 810 years in leadership or management roles.
- Proven experience leading large QE teams in Agile/Scaled Agile environments.
- Strong expertise in test automation tools and frameworks (e.g. Selenium Cypress Playwright Appium RestAssured JMeter Postman).
- Deep understanding of CI/CD tools (Azure DevOps Jenkins Git GitHub Actions).
- Experience with cloud platforms (Azure AWS or GCP) and containerized environments (Docker Kubernetes).
- Solid understanding of microservices APIs distributed systems and modern architectures.
- Excellent communication stakeholder management and decisionmaking skills.
Preferred Qualifications
- Certifications: ISTQB CSM SAFe PMP or Automation tool certifications.
- Experience with AIdriven testing or predictive quality insights.
- Background in performance engineering and security testing.
- Experience working in largescale enterprise environments or product companies.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Unclear Seniority
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.