BDC Consultant

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Summary
We are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills punctual nature and the ability to handle a dynamic work environment. The day-to-day responsibilities will include answering the dealership phone greeting customers and assisting in scheduling service appointments.
Benefits
  • Monday- Friday daylight schedule
Responsibilities
  • Answer dealership service phones schedule service appointments
  • Schedule Pickup/Delivery appointments and work with team of drivers
  • Work cooperatively with service and other internal teams
  • Communicate with callers and visitors in a professional friendly and efficient manner
  • Work with service team with day to day operations
  • Assist in scheduling and confirming service appointments
  • Reconcile daily service deposits
  • Assist clients into loaner vehicles and utilize loaner car program
  • Contact clients after service for follow up and survey
  • Contact clients for declined services and schedule back in at later date
  • Other duties as assigned
Qualifications
  • Excellent listening/communication skills outgoing and positive personality
  • Punctual nature and ability to handle dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid drivers license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Contract

Job SummaryWe are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills punctual nature and the ability to handle a dynamic work environment. The day-to-day responsibilities will include answering the dealership phone greeting custom...
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