Senior Analyst Meter & Services

External:

Company: Connecticut Natural Gas an Avangrid Company

Department: Gas Engineering & Operations

Job Title: Senior Analyst Meter & Services

Location: East Hartford CT

Work Model: Office

The salary range for this position is dependent upon experience ranging from $96400 to $120500.

What We Offer:

• Competitive benefits and growth opportunities
• Generous performancebased bonuses
• 12% 401(k) match
• Comprehensive health dental and vision insurance
• Tuition reimbursement
• Professional development and clear careeradvancement pathways

For more information please visit: Benefits - Avangrid

Job Summary

The position leverages a comprehensive range of administrative and technical expertise to support management in achieving the objectives and responsibilities of the Division. The role also assists the team in meeting and exceeding established goals through effective data management and analysis. Key responsibilities include organizing compiling summarizing and analyzing data and statistics to produce accurate and insightful reports. The position ensures the integrity and accuracy of computerized and other data systems performs mathematical calculations and manipulates statistical data as needed. Maintaining strict confidentiality of all written documents and sensitive discussions is essential to this role.

Key Responsibilities

• Independently prepare and review purchase documentation to ensure completeness and compliance with company standards.

• Review documentation for accuracy research and resolve complex issues or discrepancies and proactively monitor workflows in SAP.

• Serve as a key liaison between internal and external customers Procurement and Purchasing teams to ensure smooth operations.

• Develop and maintain electronic databases spreadsheets and files critical to the day-to-day operations of the Meter Services Department.

• Enter and retrieve data to support budgetary and regulatory filings.

• Generate reports and queries required for budgetary and regulatory compliance.

• Prepare record and reconcile all financial accruals for the Meter Services with minimal supervision.

• Assemble and prepare documentation required for State and Local billing on Meter Services and Construction projects.

• Handle customer inquiries promptly and professionally ensuring accurate information and resolution of issues related to SOCP (Service Order Contract Program) service contracts.

• Manage the billing process for invoices associated with SOCP service contracts ensuring accuracy and compliance with company policies and contractual terms.

• Review and verify service contract details to ensure proper billing and documentation.

• Coordinate with internal teams (e.g. Finance Procurement and Operations) to resolve discrepancies or issues related to customer billing.

• Maintain detailed records of customer interactions contract details and billing activities for audit and reporting purposes.

• Identify and escalate complex issues to management as needed while ensuring customer satisfaction.

• Assist in the development and improvement of processes related to service contract management and billing accuracy.

• Ensure organizational compliance with all applicable regulatory compliance statutes and industry standards associated to the Meter Services Department.

• Monitor and ensure compliance with all applicable state regulations company policies and industry standards within reporting group.

Required Qualifications

• Education & Experience
  • Bachelors degree with a minimum of 6 years of relevant experience or
  • Associates degree with a minimum of 8 years of relevant experience or
  • High School Diploma/GED with a minimum of 10 years of relevant experience.

• Technical Skills
  • Strong knowledge of business math and accounting principles.
  • Proficiency in personal computer applications including Microsoft Office (Excel Word PowerPoint) SAP.
  • Familiarity with database applications; experience with advanced software applications may be required.
  • Ability to utilize analysis and presentation tools effectively.

• Communication & Interpersonal Skills
  • Excellent written and oral communication skills for interaction with all levels of management and staff.
  • Ability to organize and manage large volumes of critical information accurately.
  • Professional demeanor when interacting with coworkers management other divisions external organizations and customers.
  • Demonstrated ability to work collaboratively as part of a team.

Preferred Qualifications

• Advanced proficiency in SAP including experience with workflow monitoring.

• Knowledge of procurement processes vendor management and contract administration.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

Competencies

• Growth & Continuous Improvement

• Initiative & Change

• Focused on Results

• Customer Centric (internal and/or external)

• Communication

• Collaboration

• Leadership (people managers/leaders)

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Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs you may request a reasonable accommodation by contacting our People and Organization department at .

Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission operations and cyber security business areas in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections training audit engagement and required evidence retention and will be communicated by the employees management.

Job Posting End Date: