Donation Services Specialist

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:


Convenient Fitzroy location
Flexible working arrangements
Work for one of Australias leading hospital groups
Permanent Full time position


About the Role

The Donation Services Specialist is responsible for the accurate and timely processing reconciliation and recording of donations ensuring strong data integrity and compliance across all fundraising activities.

Adopting a customer-focused and collaborative approach the role maintains donor records supports financial and operational reporting and enables consistent donor acknowledgement and recognition in line with donor intent.

  • Manage the end-to-end batching and processing of all donations including complex gifts within Raisers Edge Database View and Raisers Edge NXT

  • Process donations received via multiple channels including online platforms mail phone walk-in and cashier office

  • Work closely with the Foundation Finance Manager to ensure accurate financial alignment and integrity of records

  • Facilitate effective internal information flow between fundraising finance and other stakeholders

  • Perform regular reconciliation activities including BBMS reconciliation and PreBank reporting


Your Contribution

  • Demonstrated experience in managing and maintaining CRM databases preferably in a fundraising or non-profit setting.

  • Technical experience with Raisers Edge database and NXT is highly preferred but not required.

  • Strong proficiency with MS Excel and other MS Office Applications

  • Strong attention to detail with a commitment to data integrity and compliance.

  • Strong ability to collaborate across departments is highly desired

  • Exceptional communication skills relationship-oriented


Current National criminal history check or willing to obtain/ Current NDIS Worker Screening Check or willing to obtain (Select which is applicable)

What we Offer
A focus on wellbeing initiatives with regular events and programs
Salary Packaging Increase your take home pay!
In the heart of Fitzroy CBD at our doorstep close to some of Melbournes best cafes public transport and lots of carparks
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

About (add in department name)

Driven by the desire to provide everyone with access to excellent healthcare the Foundation raises funds for St Vincents health services in Victoria through a range of activities.

Through our work we contribute to the vision and mission of St Vincents to deliver excellent and

innovative patient care lead clinical research and support workforce education initiatives.


Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.

Application

Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Closing Date:

11 May 2026 11:59pm

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct


Required Experience:

IC

Job Description: Convenient Fitzroy location Flexible working arrangements Work for one of Australias leading hospital groups Permanent Full time positionAbout the RoleThe Donation Services Specialist is responsible for the accurate and timely processing reconciliation and recording of donations ens...
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