Customer Service Center Representative
North Mankato, MN - USA
Job Summary
Come Work with Us!
Taylor is proud to now offer DailyPay. With DailyPay you can get paid on your very first day. No more waiting for direct deposit or a paper check! Corporation is a growing dynamic company with big plans for the future and our people. Family owned and proud of it we power our employees potential and strive to create opportunity and security for every member of the team. Were passionate about our work we believe there is always a better way and were in this for the long haul.
Ready to build a career Its time to look at Taylor.
Your Opportunity: Taylor Corporate Identity & Branding formerly known as Corporate Graphics International is looking for a new Customer Service Center Representative to join their team in North Mankato MN! In this position you will play an important part in ensuring our customers are taken care of and the company is well represented!
WorkAuthorization:
To be considered for the Taylor opportunities candidates mustbe authorized towork in the United Stateswithoutthe need for employer sponsorship.
Your Responsibilities:
Provide a best-in-class customer experience and represent our company in a professional manner
Respond to customer inquiries through incoming calls emails and live chat
Put forth ideas to develop new best practices to maximize the customer experience
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
Build long-lasting customer relationships
Research and resolve concerns to ensure customer retention and satisfaction
Navigate a variety of computer programs and websites
Your Shift:
Monday - Friday 8:00am - 5:00pm
This position will be onsite in our North Mankato MN facility
You Must Have:
High School diploma or equivalent (GED)
1 years of customer-related experience
Strong verbal and written communication skills
Strong interpersonal problem-solving follow-up and organizational skills
Strong computer proficiency
The anticipated hourly range for this position is $16 19. The actual base offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporations total compensation and benefits package for employee
About Taylor Corporation
One of the largest print and communications firms in North America Taylors family of companies provides a diverse set of products services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the worlds most recognizable brands.
With more than 50 years of categoryexpertiseand10000 employeesspanning dozens of U.S. states and multiple countries Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans dental vision wellness programs life and disability coverage flexible spending accounts health savings accounts a 401(k) plan with company match paid time off (PTO) and64 hoursof annual holiday pay.
The Employerretainsthe right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national originveteranor disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Required Experience:
Unclear Seniority
About Company
Grow your business with Taylor. Build your brand by using a single source for your print, packaging, labeling, marketing and supply chain services.