Microsoft Dynamics 365 CRM Team Lead

Who We Are

At Cross River were building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments cards and lending solutions we enable millions of businesses and consumers to transact seamlessly and securely.

With 900 employees worldwide and an R&D center of over 160 employees in Jerusalem were reshaping how financial technology is developed and delivered.

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem ensuring smooth operations scalability and top-tier user experience across this critical role youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes from partner onboarding to enterprise workflow automation.

Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven fast-paced fintech environment

• A solution-oriented professional with strong project ownership skills
• Available to work primarily US hours (NY Time Zone)
• An excellent communicator fluent in Hebrew and English across remote and hybrid environments
• Passionate about building scalable systems and streamlining business operations
• A self-starter who thrives on structure clarity and cross-functional collaboration
• Committed to data quality system integrity and user success

• Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM Power Pages Power Automate Power Apps SharePoint Teams and Outlook
• Administer configure and continuously improve D365 CRM and the Power Platform suite
• Lead architecture governance and release management for environments CI/CD and ALM
• Provide technical support and training to users across the company
• Maintain environment security compliance (GDPR GLBA) and disaster recovery policies
• Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
• Champion data accuracy and oversee documentation data uploads and reports
• Manage solution lifecycle including capacity planning licensing provisioning and telemetry
• Evaluate and implement changes via configuration/customization based on evolving business needs

• Flexible hybrid model: 3 days a week in the office A must
• 1000 net monthly wellness benefit from therapy to Pilates to your kids art class
• Full Keren Hishtalmut private health & dental insurance
• Donation matching volunteering days team outings and mentorship programs
• A mission-driven culture that values ownership trust and meaningful impact

Hit apply!

Requirements:

What You Bring to the Table

• 10 years of experience in enterprise software design and administration / architecture
• 57 years of direct experience with Microsoft Dynamics 365 CRM Power Platform Power Pages Power Automate Power Apps SharePoint and MS Teams
• Strong project management and stakeholder engagement skills
• Hands-on experience with Visual Studio Git C#/.NET SQL and the Microsoft developer ecosystem
• Proficiency in administering CRM systems managing business flows security roles and model-driven apps
• Availability to work primarily US hours (NY Time Zone) capable of working in a largely asynchronous environment
• Experience with modern tooling including TypeScript Liquid Azure DevOps YAML pipelines CI/CD test automation telemetry and monitoring
• Familiarity with DevOps Agile and SDLC best practices
• Experience in the banking/fintech domain portal implementations and data governance A bonus
• Power BI Visio Excel basic SQL and relevant Microsoft certifications A bonus