Transit Field Services Region Director

Its not just about your career or your job titleits about who you are and the impact you are going to make on the world. Do you want to go into uncharted watersdo things that havent been done to make yours and someone elses life better Wabtec has been doing that for decades and we will continue to do so! Whether its for each other or our customers we put always People First.

Job Description

Who will you be working with

You will lead the regional Field Services organization working closely with Resident Site Managers Field Service Operations Managers Warranty and Customer Services Managers and Transit Resident Engineers. You will collaborate with Product Management Services Sales and OE/Service project teams to ensure strong customer delivery effective warranty execution and continuous product performance improvement.

How will you make a difference

In this role you will position Field Services as a key commercial and operational strength. You will deploy the Transit Field Services strategy across the region strengthen customer intimacy and market understanding and support project execution during warranty phases. You will optimize cost ontime delivery and workforce efficiency while ensuring strong feedback from the field to Product Management to improve product performance and serviceability.

What will your typical day look like

• Lead and develop the regional Field Services organization.

• Deploy and track KPIs to drive quality cost and performance.

• Implement the Transit Field Services strategy (organization processes tools).

• Manage resource planning budgeting and workforce efficiency.

• Support OE and Service projects during warranty and retrofit phases.

• Strengthen customer relationships and ensure service delivery excellence.

• Support Services Sales with customercentric service solutions and offerings.

• Drive cost optimization and OTD improvements in Field MRO activities.

• Manage and develop FS leadership roles across multiple sites.

• Ensure effective collaboration with Resident Engineers and project teams.

• Provide structured product performance feedback (REX) to Product Management.

Qualifications

What do we want to know about you

• Engineering degree or technical qualification.

• Strong experience in project management and complex operations.

• Proven leadership of multisite Field Service or operational teams.

• Solid business acumen and experience in service business development.

• KPIdriven costfocused and customeroriented leadership mindset.

• Strong communication and stakeholder management skills.

Additional Information

What could you accomplish in a place that puts People First

At Wabtec its not just about a job - its about the impact you make. When our people come together were Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If youre ready to revolutionize how the world moves for future generations Wabtec is the place for you.

Who are we

Wabtec is a leading global provider of equipment systems digital solutions and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience we are leading the way in safety efficiency reliability innovation and productivity. Whether its freight transit ports logistics mining industrial or marine our expertise technologies and people together are accelerating the future of transportation. With roots that date back to George Westinghouse Thomas Edison and Louis Faiveley Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30000 employees worldwide delivers performance that moves the world forward. Were lifelong learners obsessed with better. Learn more at .

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec we strive every day to create a place where everyone belongs. Were building a culture where leadership inclusion and your unique perspective fuel progress.

Were proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds experiences and identities including race gender age disability veteran status and more.