SOAR & JIRA Development Engineer

Job Title: SOAR & JIRA Development Engineer

Location: Raritan NJ 08869

Job Summary

• We are seeking a highly skilled SOAR & JIRA Development Engineer to design develop and optimize automation workflows across security and IT operations. This role focuses on building SOAR playbooks integrating with JIRA for ticketing and workflow automation and leveraging Python JavaScript/Groovy for scripting and orchestration.
• The ideal candidate will also have exposure to AI/ML technologies to enable intelligent automation such as alert prioritization classification and process optimization.

Key Responsibilities

• Design develop and maintain SOAR playbooks and automation workflows
• Integrate SOAR platforms with JIRA (Cloud/Data Center):
• Automate ticket creation updates and lifecycle management
• Enable bi-directional synchronization between incidents and tickets
• Develop Python JavaScript/Groovy -based scripts and integrations for automation and data processing
• Build and maintain integrations using REST APIs across security and IT tools
• Implement JIRA workflow customizations and automation rules to support operational processes
• Apply AI/ML techniques or services to improve:
• Alert triage and prioritization
• Incident classification
• Noise reduction and deduplication
• Collaborate with Security Operations DevOps and IT teams to streamline incident response
• Monitor troubleshoot and optimize automation performance
• Document playbooks workflows and integration logic

Required Skills & Qualifications

• 3 years of experience with SOAR platforms (e.g. Cortex XSOAR Splunk SOAR IBM Resilient)
• Strong hands-on experience with:
• SOAR playbook development
• Python JavaScript/Groovy scripting
• Experience integrating SOAR with JIRA using REST APIs and automation rules
• Good understanding of JIRA workflows and configurations
• Experience working with RESTful APIs and system integrations
• Solid understanding of cybersecurity operations:
• Incident response
• Threat intelligence
• Alert triage
• Basic to intermediate knowledge of AI/ML concepts and practical applications

Preferred Qualifications

• Experience customizing JIRA (workflows automation rules ScriptRunner etc.)
• Familiarity with SIEM tools (Splunk QRadar Sentinel)
• Exposure to AI/ML frameworks or services (e.g. scikit-learn TensorFlow cloud AI APIs)
• Experience with cloud platforms (AWS Azure GCP)
• Knowledge of DevOps tools and CI/CD pipelines