Sales Operations & Support Lead Coordinator

Position:Sales Operation & Support Executive

Job Summary:

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support order processing and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities:

• Assist the Key Account team with sales administrative tasks ensuring efficient and effective sales operations.
• Support pre-sales activities including preparing sales materials supporting key engagement activities material preparation.
• Assist in the preparation and submission of bids and proposals including bid bond application preparation of materials reviewing bid submittals and tracking all submission and filing.
• Manage order processing and drive approval of order processing including eOPF entry and submission.
• Collaborate with other departments such as finance logistics project and sales to ensure seamless order fulfillment.
• Support in stock requisition pre-production process.
• Provide administrative support for sales events trade shows and customer visits and customer appreciation programme.
• Ensure compliance with internal policies pricing guidelines and approval processes.

Qualifications:

• Bachelors degree or Diploma in Business Administration Marketing or a related field.
• Minimum of 2 years of experience in sales operations support or administrative role.
• Strong organizational and multitasking skills manage priorities with attention to detail.
• Excellent communication and interpersonal skills and ability to work with cross-functional teams.
• Proficiency in CRM software and Microsoft Office Suite (especially Excel).
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to interpret sales data.
• Resourceful and dedicated with the ability to manage complex tasks efficiently.
• Highly organized and able to prioritize tasks effectively.
• Customer-focused mindset with a proactive approach to problem-solving.

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development