Data Center operator

Data Center Operator

Important Information

Location: Singapore

12 months contract

Job Summary

We are seeking a detail-oriented and proactive Data Center Operator to join our Infrastructure team. You will be responsible for monitoring maintaining and supporting the physical and virtual infrastructure of our data center to ensure maximum uptime security and performance.

Key Responsibilities:

Monitor & Maintain: Oversee data center environmental systems power cooling and security. Monitor servers network devices and applications using NMS tools like SolarWinds Nagios or Datadog.

Incident Management: Respond to alerts troubleshoot hardware/software issues and perform first-level break-fix for servers storage and network equipment

Physical Operations: Handle server racking/stacking cabling parts replacement and asset inventory management

Access Control: Manage badge access escort vendors and enforce data center security protocols and SOPs

Change Management: Execute scheduled changes patches and maintenance activities during approved windows with minimal downtime

Documentation: Maintain accurate shift logs incident tickets asset records and daily checklists in ServiceNow/JIRAVendor

Coordination: Liaise with facilities ISPs and hardware vendors for repairs installations and escalationsDisaster

Recovery: Participate in backup monitoring tape handling and DR drills as required

Required Skills:

Experience: 24 years in data center operations NOC or IT infrastructure support

Technical Skills: Basic understanding of server hardware networking concepts TCP/IP and Linux/Windows OS

Tools: Experience with DCIM ticketing systems and monitoring tools

Certifications: CompTIA Server CCNA or DC fundamentals preferred

Soft Skills: Strong communication ability to work under pressure and follow SOPs strictly

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.

At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.