Archer GRC Engineer I
Somerville, NJ - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryAssist with day-to-day coverage for the development and support of the Archer GRC tool at Mass General Brigham. This includes but not limited to enhancements of existing modules development of new modules platform documentation system monitoring and ticket support. Will collaborate with cross-functional teams troubleshoot technical issues and contribute to the overall efficiency and effectiveness of the organizations GRC platform.
Under the guidance of the Archer Administrator and/or managers the Archer Engineer I is expected to build out basic applications layouts data-drive events and calculations. They are expected to provide clear concise documentation for their tasks. They may identify and raise opportunities to improve the Archer platform.
Essential Functions
-Perform basic platform administration tasks (installations patches configuration backups).
-Assist in monitoring Archer performance and availability.
-Follow standard operating procedures to support Archer and resolve any incidents that may arise.
-Participate in troubleshooting efforts under the guidance of more senior engineers.
-Maintain system documentation including inventory and configuration records to ensure accurate and up-to-date information.
-Execute routine maintenance activities to ensure system health.
-Participate in team meetings and contribute to knowledge sharing and exchange.
-Support compliance with security and operational policies.
Qualifications
Education
Bachelors Degree Computer Science required or Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
Yes
Experience
Knowledge or education in systems engineering or system administration 0-1 year required
Knowledge Skills and Abilities
- Basic understanding of operating systems (Windows Linux) and system administration principles.
- Familiarity with networking fundamentals (TCP/IP DNS DHCP VPN).
- Basic understanding of data structure and database systems.
- Ability to follow documented procedures and contribute to team projects.
- Basic scripting skills (PowerShell Bash Python).
- Understanding of system monitoring concepts and basic troubleshooting techniques.
- Proficient problem-solving skills with attention to detail.
- Ability to document processes and maintain accurate records.
- Willingness to learn new technologies and tools.
Additional Job Details (if applicable)
-M-F Eastern Business Hours required
-Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary must be flexible for business needs)
-1-2 onsite days per week
-Remote working days require stable secure quiet compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
- /Grade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.