Sales Associate Small Appliances

Sales Associate -Small AppliancesSummary:Result-driven retail Sales Associate to be responsible for all sales job duties from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate you should stay up to date with product features and maintain our stores visual appearance in high standards. Ultimately the duties of a sales associate are to achieve excellent customer service while consistently meeting the stores sales and Responsibilities:Ensure high levels of customer satisfaction through excellent sales serviceAssess customer needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve departments sales goals on a monthly quarterly and yearly basisGo the extra mile to drive salesMaintain in-stock and presentable condition assigned areasActively seek out customers in storeRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchasesCross sell productsHandle returns of merchandiseTeam up with co-workers to ensure proper customer serviceBuild productive trust relationships with customersComply with inventory control proceduresSuggest ways to improve sales (e.g. planning marketing activities changing the stores design)Required Education Experience and Certifications: High school degree: BS degree in Marketing or related field would be a plusRequired Skills and Competencies:Proven work experience as a Retail Sales associate Sales representative or similar roleBasic understanding of sales principles and customer service practicesProficiency in EnglishBasic Math skillsWorking knowledge of customer and market dynamics and requirementsTrack record of over-achieving sales quotaHands-on experience with POS transactionsFamiliarity with inventory proceduresSolid communication and interpersonal skillsA friendly and energetic personality with customer service focusAbility to perform under pressure and address complaints in a timely mannerThe above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.