Ops Regulatory Specialist II

Requisition No:875011

Agency: Business and Professional Regulation

Working Title: OPS REGULATORY SPECIALIST II -

Pay Plan: Temp

Position Number:

Salary: $16.50 per hour

Posting Closing Date: 05/08/2026

Total Compensation EstimatorTool

DIVISION OF SERVICE OPERATIONS

BUREAU OF CENTRAL INTAKE AND LICENSURE

OPS REGULATORY SPECIALIST II

Position Number

Hiring Salary: $16.50 per hour

**Open Competitive**

Our Organization and Mission:

The Division of Service Operations manages the Central Intake and Licensure unit the one-stop shop for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC) which handles all initial interaction conducted via telephone and e-mail.

The Work You Will do:

This position is responsible for performing the more complex licensing activities which includes determination of applicant eligibility for examination certification licensure or registration for various professions within the department.This is a highly responsible position under the direct supervision of the Regulatory Program Administrator in the Bureau of Central Intake and Licensure Revenue Unit. The incumbent in this position performs the following work and other related activities:

Your Specific Responsibilities:

• Review documents within the document imaging system and ensure that they are correctly indexed and profiled.
• Ensure that all documents profiled and records created or undated in the single licensing system are done so correctly and in accordance with established processing guidelines.
• Ensure that all validations are completed timely and accurately.
• Notify management team of any questionable submissions that are not identifiable through standard processes.
• Participates in meetings and attends training sessions as scheduled.
• Participates in the testing of new application software and changes in processing procedures.
• Reports events errors or trends to management team.
• Performs other related duties as required

Knowledge Skills and Abilities

• Knowledge of Single Licensing system OnBase and Microsoft Word.
• Ability to plan organize and coordinate work activities.

Minimum Requirements:

• Must have at least one (1) year of office experience; and
• Must have at least one (1) year of data entry experience.

Position Notes:

• This advertisement may be used to fill current and future vacancies for up to six months from date of opening.
• The applicant will be required to take a Skills Verification Test (SVT).

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The States total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees
• The State of Florida provides a $25000 life insurance policy to eligible employees
• Additional supplemental insurance policies are available for dental vision hospital supplement cancer etc.
• Tax deferred medical and childcare reimbursement accounts are available
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information please visit the following website:

Information contained in responses to Qualifying Questions concerning education experience knowledge skills and/or abilities must also be disclosed on the State of Florida Employment Application.**

**This advertisement package may be used to fill additional Regulatory Specialist III vacancies occurring over the six month period immediately following the posting of this advertisement.**

NOTE:If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation you may be required to place your license in an inactive status.

This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply online through the People First system by the closing date. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application you may call 1-.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information please visit the SSS website:.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016 F.A.C. with the Florida Department of Veterans Affairs Veterans Preference Coordinator 11351 Ulmerton Road Suite 311 Largo FL 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.