Primary Banker 1, Subang Jaya
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Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Some careers grow faster than others.
If youre looking for a career that will give you plenty of opportunities to developjoin HSBC and your future will be rich with potential.
WithinInternational Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking and Insurance.
We are currently seeking ambitious individuals to join our International Wealth and Premier Banking (IWPB) team in the role ofPrimary Banker 1 working together with colleagues to define manage and achieve divisional business targets.
Principal Responsibilities:
- Act as a Brand Ambassador for HSBC IWPB delivering an exceptional customer experience through identifying and fulfilling all customer needs at first point of contact (Meeter and Greeter role to all customer walk-ins to the branch)
- Demonstrate sound understanding of the banks products and services to provide point of meet solutions using tablets and technology to resolve more digital and technology related solutions to customers needs
- Promote and deliver our digital channel and Life Sign Technology to NTB or ETB customers. Sharing digital know-how to customers to create awareness and increase the adoption rate and usage that is convenient to customers therefore they can bank with us from anywere at anytime
- Effectively question and listen to your customers to enable you to fully understand both new & existing customers financial circumstances and needs.
- Operate within a customer facing capacity in branch generating revenue growth by meeting and exceeding customer needs; maximising opportunities across all retail customer segments by selling simple retail products (Cards PIL Balance Build and other retail products)
- Proactivey drive referrals to PB for insurance mortgage specialist and Premier to wealth colleagues
- Minimum SPM qualification with 5 credits
- Candidate with at least one (1) year working experience in retail banking or financial industry would be preferred
- Fluent in spoken English and Bahasa Malaysia; Mandarin / Cantonese is an added advantage;
- Strong customer handling and problem solving skills
- Ability to navigate and use tablet and other digital tools
- Fresh graduates are encouraged to apply
Due to local laws and governance candidates with immediate right to work locally and no relocation need will be prioritized.
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Issued by HSBC Bank Malaysia Berhad
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
