Manager, Software Engineering QA

Quality & Technical Leadership 

• Lead endtoend quality strategy across Desktop Applications Mobile (iOS/Android) APIs and Hardwareconnected software. 
• Own release readiness quality risk assessment and go/nogo decisions. 
• Define clear expectations for feature API and system qualification standards. 
• Remain handson when needed by reviewing test strategies test plans automation results and complex defect investigations. 
• Execute and analyze automation test suites. 
• Debug and triage complex issues across frontend backend APIs and system integrations. 

AIEnabled QA Leadership 

• Use AI tools in daytoday QA activities to improve efficiency and coverage including:  
• Change log and release notes validation 
• Fix analysis to verify defect resolutions and prevent regressions 
• Identifying impacted areas across frontend backend APIs and hardwareintegrated workflows 
• Test case generation and optimization 
• Risk analysis and test prioritization 
• Log analysis and defect investigation 
• Guide teams on effective use of AI while maintaining strong engineering and testing judgment. 
• Help adopt AIassisted practices to improve QA quality consistency and team maturity. 

People & Team Leadership 

• Manage and mentor QA engineers and QA leads providing technical guidance performance feedback and career growth support. 
• Coach engineers on test strategy riskbased testing automation thinking and quality ownership. 
• Balance delivery execution with longterm team development and scalability. 
• Build strong team capability through coaching standards and best practices. 
• Help scale QA by improving execution consistency predictability and maturity. 

CrossFunctional & Stakeholder Leadership 

• Partner closely with Product Management and Engineering to ensure requirements are testable measurable and aligned to customer impact. 
• Represent QA in crossfunctional forums release discussions and leadership reviews. 
• Communicate quality status risks dependencies and tradeoffs clearly to stakeholders and executive leadership. 
• Present datadriven quality metrics and insights to support decisionmaking. 

Process & Continuous Improvement 

• Continuously improve QA processes workflows and best practices across teams. 
• Contribute to defining and evolving quality metrics dashboards and operational reporting. 
• Drive improvements in test efficiency automation effectiveness reliability and release predictability. 

Qualifications :

• 12 years of experience in Software QA / Quality Engineering. 
• Proven experience as a technical QA lead and people manager. 
• Strong experience testing Web Mobile and APIbased applications. 
• Handson expertise in test planning regression testing and release qualification. 
• Experience executing and analyzing automation frameworks. 
• Working knowledge of AIassisted QA tools and practices. 
• Deep understanding of QA methodologies and the SDLC. 
• Strong communication skills including presenting to senior and executive stakeholders. 
• Ability to balance technical leadership with people leadership. 
• Bachelors degree in Engineering or equivalent practical experience. 

Nice to Have 

• Experience testing software that interacts with hardware. 
• Experience qualifying consumer electronics products. 
• Experience leading QA across multiple teams or product areas. 
• Experience defining quality metrics dashboards or largescale reporting. 

Additional Information :

Weve Got You Covered

At Cricut we take care of our people. Enjoy competitive Medical Dental and Vision coverage a 401(k) match generous PTO tuition reimbursement and a yearly lifestyle stipend to support your wellness and passions. Youll also receive exclusive employee discountsand best of all youll be surrounded by some of the most talented creative and curious minds out there.

A Quick Note Before You Apply

Cricut is in an exciting chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across everything we do. This is an incredible opportunity for the right kind of personbut its not for everyone.

Were looking for A-playerspeople who thrive in dynamic environments turn challenges into momentum and consistently deliver their best work. If that sounds like you read on.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You dont wait for perfect clarity to actyou start learn and adjust.
• You set high standards. You take ownership deliver quality and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others communicate clearly and bring a low-ego high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving you leverage AI to accelerate innovation and amplify impactbecause technology and creativity go hand-in-hand here.

One More Thing (Its a Big One)

This role is in-office at least 45 days per week. We believe real collaboration innovation and culture are built face-to-face. If youre energized by working alongside smart kind creative peopleand love those hallway conversations that spark the next great ideayoull feel right at home.

If youre looking for a fully remote role this may not be the right fit. But if youre excited by challenge purpose and building something betterlets make something amazing together.

Relocation Statement:

 This position is eligible for relocation assistance.

What to Do Next: Please attach your resume cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Remote Work :

No

Employment Type :

Full-time