Financial Analyst

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Summary:

Genesys is looking for a Financial Analyst to support strategic cost management and vendor decisions across a complex technology environment. This role will focus on financial analysis forecasting and scenario modeling to inform strategic decisions.

The Financial Analyst will partner closely with stakeholders across Engineering Finance Procurement and vendor management to translate cost trends consumption patterns pricing structures and business tradeoffs into recommendations for leadership.

Responsibilities:

This position will be responsible for helping Genesys better understand and manage technology and vendor spend across the business.

Key responsibilities include:

Track and reconcile actual technology and vendor spend against approved forecasts and budgets; explain material variances drivers and risks

Analyze spend usage quantity and pricing trends across strategic vendors and technology services

Support strategic renewals through cost modeling quantity analysis scenario planning and financial recommendations

Develop business cases and financial models to support vendor selection cost optimization and investment decisions

Translate complex cost contract and consumption data into decision-ready recommendations for leadership

Identify cost trends financial risks and optimization opportunities across contracts and services

Support budget and forecast performance reporting related to technology and vendor spend

Required Qualifications:

3 years of relevant professional experience in financial analysis cost analysis FinOps or related roles

Experience with forecasting financial modeling budgeting and variance analysis

Strong Microsoft Excel skills including modeling large datasets and scenario analysis

Strong analytical and problem-solving skills

Ability to communicate clearly with both financial and non-financial stakeholders

Professional proficiency in English (written and verbal)

Preferred Qualifications:

Experience working with technology cloud SaaS or vendor-related spend

Experience supporting strategic renewals contract analysis or vendor commercial decisions

Experience analyzing cloud software infrastructure or consumption-based pricing models

Experience creating executive-level reporting or presentations

Familiarity with procurement vendor management or technology cost structures

Experience working with reporting and visualization tools such as Excel Tableau Power BI or similar tools

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.