Team Lead Community Supported Residential Units
Job Summary
About Ruah
Ruah is a leading valuesdriven employer in Western Australias community services sector. Our people go boldly not only supporting individuals in need but working to end homelessness prevent domestic and family violence and create opportunities for people experiencing poverty and mental health challenges.
Our professional workforce is supported by one of Western Australias largest peer support teams. We are deeply committed to diversity and inclusion where difference is valued celebrated and embraced.
By choosing to work with Ruah you are contributing to meaningful longterm change for vulnerable and disadvantaged people in our communities.
Ruah is proud to have been appointed by the Mental Health Commission to deliver the Community Supported Residential Units (CSRU) program reflecting a sustained investment in stable highquality residential mental health support in regional Western Australia through to June 2028.
About the Role
The Team Lead Community Supported Residential Units (CSRU) is a key leadership role responsible for achieving positive outcomes for clients through the CSRU program in Geraldton.
Reporting to the Service Lead Mental Health and Wellness this role supports the effective management of the program while providing strong advocacy for client needs within leadership and decisionmaking forums that reflect regional priorities. The role contributes to shaping Ruahs strategic focus for mental health services within the local community.
You will provide coaching and mentoring to a multidisciplinary team ensuring service delivery aligns with agreed outcomes performance indicators and available resources.
The Team Lead must meet the criteria of an Approved Supervisor under the Hospitals (Licensing and Conduct of Private Psychiatric Hostels) Regulations 1997 (WA) and demonstrate a sound understanding of associated obligations licensing conditions and departmental standards.
The role requires appropriate training and experience in the daytoday operation of a residential service including:
- Medication procedures
- Documentation and regulatory compliance
- Personal care routines and resident supervision
- Supporting daily social activities
- Hostel emergency procedures
- Effective communication with residents
- Maintaining professional boundaries
This is a fulltime fixedterm position offered on an initial maximum term contract of 24 months with the possibility of extension subject to ongoing funding and operational requirements.
What were looking for
- Relevant qualification(s) in mental health community services or a related discipline
- Minimum five (5) years experience leading teams in a residential mental health setting
- Strong alignment with Ruahs purpose vision and values
- Experience in direct service delivery and achieving client outcomes
- Ability to manage competing priorities with sound judgement
- Highly developed interpersonal negotiation and consultation skills
- Experience building collaborative partnerships
- Strong written verbal and presentation skills
- Demonstrated understanding of diversity inclusion and Aboriginal culture
Mandatory requirements
- Current drivers licence
- WA Working with Children Check
- National Police Certificate
- International Police Clearance (if applicable)
- First Aid Certificate
What do we offer
- Salary aligned to Level 5 of the Ruah Enterprise Agreement (SCHADS Award) commencing at over $101000.
- 5 weeks annual leave plus 17.5% leave loading
- 16 weeks paid parental leave with flexible halfpay options
- Free confidential Employee Assistance Program
- Ruahpaid Journey Cover insurance
- Generous salary packaging (up to $15900 $2650 meals & entertainment)
- Opportunities to engage in working groups Pride events cultural activities and reconciliation initiatives
How to apply
Click Apply login/create your LiveHire profile and submit your CV and a cover letter (max 2 pages).
Applications close: Friday 15 May 2026
Contact: Alicia Roche Service Lead
We are building a workplace where difference is embraced and encouraged - and to do this weneed people on our team who are representative of the clients we work with who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.
We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.
About Company
Ruah is an integrated community service provider in Western Australia - providing support in the areas of housing and homelessness, family and domestic violence and mental health.