German Customer Support Expert – Tech Specialist

German-Speaking Customer & Sales Expert Global Tech Leader

Location: Piraeus Greece (On-site)

Work Model: Monday Friday (Rotating shifts 09:00 23:00)

Type: Full-time (Part-time options available upon approval)

Are you already living in Athens or Piraeus and looking to kickstart a career with a world-renowned technology leader We are looking for a German-speaking Customer Expert to join our energetic team in Piraeus.

If you love gadgets enjoy helping people and want a role that offers continuous growth this is for you!

The Role

You will be the voice of a global tech giant assisting customers with innovative devices through phone chat and email. Youll handle everything from helping someone find their perfect new product to resolving delivery and after-sales inquiries.

What Youll Do

• Support & Guide: Help customers navigate product choices and resolve technical or order-related issues.
• Drive Success: Guide customers through the sales process and successfully close sales.
• Problem Solve: Handle after-sales tasks like tracking packages managing returns and processing cancellations.
• Grow Your Skills: Participate in weekly refresher trainings to stay ahead of tech trends.

What Were Looking For

• Language: C1 level (or higher) in German and B2 level in English.
• Tech-Savvy: Comfortable using PCs and MS Office. Experience with MacOS or iOS is a big plus!
• Communication: Fast and accurate typing (25 WPM) and a professional friendly tone.
• Location: You must currently reside in the Athens/Piraeus area (no relocation provided).

Why Join Us

• Comprehensive Training: We provide a 1-week nesting period with internal assessments so you feel fully prepared before taking your first call.
• Predictable Schedule: Work Monday to Friday with only occasional weekend shifts during peak seasons (like Black Friday or new product launches).
• Vibrant Environment: Work in the heart of Piraeus surrounded by seaside charm and urban energy.
• Competitive Salary: Discussed in detail during your application.

Ready to start Apply today with your CV and join a team that values quality service and innovation!