Dutch Speaking Customer Experience Specialist

Dutch Speaking Customer Experience Specialist

Location: Greece Athens On-site or 100% Remote (Relocation Mandatory)

Elevate Your Career in the Mediterranean

We are looking for a professional Dutch-speaking Customer Experience Specialist to join our international team in Greece. This role is the perfect opportunity for those seeking a professional challenge within a global corporate environment while enjoying a significantly higher quality of life. Swap the rainy days of the Netherlands for 300 days of sunshine world-class beaches and a vibrant international community.

Key Responsibilities

• Inquiry Management: Act as the dedicated point of contact for Dutch-speaking customers providing professional support via phone email and live chat.
• Effective Resolution: Handle inquiries regarding product services account management and order status with a focus on efficiency and quality.
• Brand Ambassadorship: Represent world-renowned brands by maintaining a helpful empathetic and professional tone in every interaction.
• Digital Navigation: Assist users with platform tools mobile app features and basic troubleshooting for various digital services.
• Documentation: Accurately log customer interactions in the CRM system to ensure service continuity and data integrity.

Requirements

• Language: Native or C2-level Dutch and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Communication: Strong interpersonal skills and the ability to simplify complex information for the customer.
• Mindset: A proactive solution-oriented attitude with the discipline to thrive in both office and remote settings.

Relocation & Benefits

• Premium Relocation Package: Paid flight to Greece and 4 full weeks of hotel accommodation upon arrival to ensure a comfortable transition as you settle in.
• Work Flexibility: Choose between our high-tech hub in Athens or work 100% remotely from any location within Greece.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas Easter and summer bonuses) and performance-based incentives.
• Professional Perks: Full paid training by certified instructors private health insurance and structured career development within a global organization.
• Lifestyle: Benefit from a lower cost of living and a work-life balance that allows you to fully experience the history islands and culture of Greece.

Join Our Team

Experience a career that values your Dutch language expertise while offering an unparalleled lifestyle upgrade. Submit your application today to start your professional journey with us in Greece.