Italian Speaking Customer Support – 100 Remote

Italian Speaking Customer Support 100% Remote (Greece)

Location: 100% Remote (Must be resident in or relocating to Greece)

Build Your Career from the Mediterranean Coast

We are seeking a professional Italian-speaking Customer Support Specialist for a 100% remote position within the Greek territory. This role offers the unique opportunity to support global industry leaders while enjoying the freedom to live anywhere in Greece. Whether you prefer the island life of the Cyclades the cultural richness of Crete or the scenic mountains of Epirus you will be part of a high-performing international team. Trade the commute for a career that offers a true work-life balance in one of Europes most beautiful destinations.

Key Responsibilities

• Inquiry Resolution: Provide professional assistance to Italian-speaking customers via phone email and live chat regarding product features services and orders.
• Problem Solving: Diagnose and resolve customer concerns with a calm solution-oriented approach ensuring high levels of satisfaction.
• Account Management: Assist users with digital platform navigation subscription updates and secure payment processing.
• Communication Excellence: Maintain a high standard of professional Italian ensuring clear and empathetic interactions.
• Digital Logging: Accurately document all customer interactions in the CRM system to ensure seamless service continuity.

Requirements

• Language: Native or C2-level Italian and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece.
• Home Office: A quiet dedicated workspace with a stable high-speed internet connection (full hardware kit is provided and delivered to you).
• Skills: Strong communication skills empathy and the ability to multitask in a digital environment.
• Professionalism: Highly organized with the discipline to manage a remote schedule effectively.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your arrival while you finalize your remote setup.
• Work Flexibility: 100% Remote work from any location within Greece. No physical office attendance required.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas Easter and summer bonuses).
• Professional Perks: Full paid training (conducted virtually) private health insurance and structured career growth opportunities.
• Lifestyle: Benefit from a lower cost of living and the freedom to work from your choice of location while enjoying 300 days of sunshine.

Join Our Team

Experience the freedom of a remote career while living in the heart of the Mediterranean. Submit your application today to start your professional journey with us in Greece.