Technical Writer

Our client a respected financial institution in the Sacramento area is looking for a detail-driven and proactive Technical Procedure Writer to support their team. This position is well-suited for someone who excels at bringing clarity to complex operations enjoys working across teams and takes pride in crafting clear actionable content that empowers frontline staff.

Pay:$33/hour

Location: Sacramento - Hybrid

Contract: 6 months

PRIMARY RESPONSIBILITIES:

• Creates and updates procedural documentation by gathering input from business units subject matter experts and project teams to ensure clarity accuracy and alignment with organizational needs
• Conducts research and interviews to obtain background information translating complex processes and technical content into accessible language for diverse audiences
• Maintains compliance knowledge by staying current on relevant state and federal regulations including those related to financial services and applying updates to procedural content as needed
• Supports communication and implementation efforts by preparing internal communications coordinating document distribution and collaborating with cross-functional teams on project-related updates
• Manages content platforms and responds to inquiries by administering knowledge management systems maintaining SharePoint pages and addressing requests from internal stakeholders and regulatory bodies

SKILLS AND QUALIFICATIONS:

• Bachelors degree in English Communications Technical Writing or a related field is required.
• Minimum two years of experience technical/procedure writing plus two years of financial industry experience.
• Familiarity with financial products operational procedures loan and account processing platform systems.
• Advanced writing and communication abilities strong organizational and time management skills customer service and reporting/analytics experience.
• Proficiency in Microsoft Office and PowerBI.