Creative Director

Qargo Coffee Italys Finest Coffee & Pastries The Future of Coffee

About Qargo Coffee

Qargo Coffee is a premium design-driven coffee franchise built on two core ideas:

• Italys Finest Coffee & Pastries
• The Future of Coffee

We are not building traditional coffee shops.
We are building high-performance experience-driven retail environments designed around speed quality and exceptional customer experience.

As we scale across multiple states maintaining a world-class and consistent brand experience across every touchpoint is critical.

Position Overview

We are seeking a Creative Director to lead and own the full creative vision of Qargo Coffee.

This is a senior leadership role not a production role.

You will be responsible for defining executing and protecting how the brand is experienced across all channels including physical stores digital platforms campaigns packaging and the overall customer journey.

This role requires a balance of strategic thinking creative leadership and the ability to build scalable systems.

Key Responsibilities

Brand Leadership & Strategy

• Develop and maintain a cohesive scalable brand identity system
• Ensure consistency across all locations platforms and campaigns
• Continuously elevate brand perception and customer experience

Creative Direction

• Lead creative direction across:
• • Marketing campaigns
  • Store launches
  • Product rollouts
  • Seasonal initiatives
• Define visual language and storytelling across all channels

Content & Campaign Development

• Concept and direct high-impact campaigns across:
• • Social media
  • Paid media
  • In-store assets
  • Digital platforms
• Ensure all content reflects a premium brand positioning

Cross-Functional Collaboration

• Partner closely with:
• • Marketing (performance & growth)
  • Operations (in-store execution)
  • Store Managers (local implementation)
  • Leadership (strategy & expansion)
• Align creative output with business goals

Packaging Menu & Store Experience

• Lead creative direction for:
• • Packaging systems
  • Menu design
  • In-store visual standards
• Collaborate with architecture and development teams to ensure cohesive brand environments

Vendor & Production Management

• Source and manage creative vendors and production partners
• Negotiate pricing timelines and deliverables
• Ensure quality control across all outputs

Creative Systems & Processes

• Build and implement systems for:
• • Brand guidelines
  • Creative approvals
  • Asset management
  • Campaign planning
• Improve efficiency and scalability within the creative function

Brand Protection & Optimization

• Identify and resolve inconsistencies across all touchpoints
• Continuously refine and elevate creative standards
• Maintain a strong recognizable brand across all markets

Qualifications

• 510 years of experience in creative direction brand leadership or design leadership
• Strong portfolio demonstrating brand-building and campaign leadership
• Experience with multi-location retail or hospitality brands preferred
• Proven ability to lead cross-functional teams
• Experience managing vendors and production partners
• Deep understanding of branding visual systems and customer experience
• Strong communication organizational and leadership skills

What Were Looking For

• A builder not just a contributor
• Someone who takes ownership not instructions
• Strong creative judgment and attention to detail
• Ability to think strategically and execute at a high level
• Proactive mindset brings ideas before being asked
• A leader who can scale creative across multiple markets

What This Role Is Not

• Not a junior design role
• Not a content posting role
• Not execution-only

What We Offer

• Opportunity to shape a national premium brand
• Direct impact on company growth and positioning
• High ownership and leadership visibility
• Fast-growing high-performance environment

How to Apply

Please submit:

• Resume
• Portfolio (required)
• Optional: Examples of campaigns or brands youve helped build

Final Note

This role is for someone who wants to build something meaningful and lasting.

If youre looking for structure and direction this is not the role.
If youre ready to create lead and own a brand at scale we want to hear from you.