Service Leader Security

Traders cater to savvy passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip work rest or play each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city centerTraders Hotel by Shangri-Lais looking for a dynamic and multi-skilled talent in delivering our Asian hospitality.

Department:Security

Reports To: Director Of Security

Job Summary: As a Service Leader Security you are expected to lead by example while ensuring a safe and secure environment aligned with Shangri-Las service standards. You will maintain operational oversight manage incidents effectively support guest interactions and lead your team to uphold compliance professionalism and continuous improvement.

Key Responsibilities:

• Supervise security staff to ensure duties are carried out efficiently and in accordance with hotel standards and procedures.
• Oversee control of movement for packages materials and property entering and exiting the hotel.
• Ensure security staff remain vigilant and aware of potential security threats and their responsibilities.
• Respond to emergency situations in line with established Emergency Response Team (ERT) procedures.
• Enforce hotel rules and regulations and ensure compliance by all security personnel.

Job Requirement:

• Proficient in oral and written English and Malay.
• Minimum of 3 year of relevant experience in the Hotel or Security Industry.
• Strong sense of responsibility calm and decisive in handling affairs with keen ability to identify security risks.
• Willing to work in shift.
• First aider certificate.
• Due to work permit restrictions only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.