Patient Access Specialist-Dental Clinic

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The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

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Department:

Departments Website:

Summary of Job Duties:

Qualifications:

Minimum Qualifications:

• High school graduate GED or formal education equivalent.

• High School/GED plus 4 years of experience in customer service call center business office administration registration billing insurance or scheduling.

• Associate degree plus 2 years of experience in customer service call center business office administration registration billing or scheduling.

Preferred Qualifications:

• Bachelors degree.

• Three (3) years of experience in patient registration scheduling or billing in a healthcare environment.

• CHAA certification

• Dental Clinic experience

Additional Information:

Job Requirements:

• Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all scheduled appointments are accurately reflected in the electronic health record (EHR).
• Verifying appointment types provider assignments time slots and location details as well as confirming that all necessary pre-visit activities are completed. Pre-service activities include but are not limited to insurance verification referral authorization documentation upload and pre-registration are completed in advance.
• Serve as the subject-matter-expert on Government Payors.
• Provides validation of pre-appointment requirements for government payors to ensure seamless patient access reduce claim denials and support revenue cycle integrity. These duties include but are not limited to accurate referrals primary care provider (PCP) assignments and established care.
• Resolve patient access-related items within billing work queues including registration inaccuracies insurance verification issues and demographic corrections to facilitate clean claim submission and support efficient revenue cycle operations.
• Provide operational support by ensuring desk coverage as needed. Serves as a subject-matter-expert.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend crawl crouch kneel stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read concentrate think analytically: Continuously

Physical Environment: Inside Medical Facility Environment

Noise Level : Moderate

Visual Requirements: Color discrimination Depth perception Far visual acuity Near visual acuity

Hazards: Biological Chemical Dust Electrical Fumes/Gases/Odors Radiation Sharp objects/tools

Salary Information:

Required Documents to Apply:

Special Instructions to Applicants:

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible: