Front Office Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Shangri-La Suzhou苏州香格里拉
Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the Up in the Air hotel. Hotel comprises 390 elegantly appointed guestrooms and suits with spectacular views of the city. There are also 20 serviced apartments with fully fitted kitchenettes. The hotel has a range of fine dining and casual eateries for example: Shang Palace Café Soo and Nishimura.
苏州香格里拉屹立于苏州高新区核心商圈狮山商圈客房楼层位于第28层至51层因此被誉为云端酒店酒店拥有390间宽敞精巧的客房与套房和20间带有私人厨房的酒店式服务式公寓酒店拥有多家当地知名餐厅譬如以苏帮菜出名的香宫中餐厅呈现国际风味美食的咖啡厅西村日本料理餐厅
We are looking for an Front office Manager
我们正在寻找一位前厅部经理
As a Front office Manager we rely on you to
作为一名前厅部经理您的主要工作职责为
- Ensure smooth operation on a daily basis
- Lead the front office team to maintain a high standard of service
- Prepare reports including but not limited to room occupancy and revenue data
- Solicit guest feedback in order to enhance the hotels performance
- Create an exception experience for all hotel guests
- 确保每日运营平稳
- 提升客人在店期间的整体体验
- 监督和指导前厅部团队
- 确保所有同事能够按照酒店标准提供相应服务及产品
- 提高客人的住店离店体验
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人
- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly helpful and trustworthy leader
- Fully understands room operations
- Fully understands front office operations
- Communicates and writes with fluency in English
- Has experience in the same capacity preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Has strong interpersonal skills
- 对酒店职业认可做事主动亲善友好乐于助人值得信赖
- 充分理解房务部运营及前厅部操作
- 由于有外籍客人入住需具流利的英语交流和书写能力
- 有同级别豪华酒店工作经验者
- 有酒店管理相关的教育背景者优先
- 具有较强的人际交往能力
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