Manager, Enablement Programs and Content

Elevate Customer Success as our Manager of Enablement Programs and Content!

Are you a strategic leader ready to bridge the gap between complex product capabilities and world-class customer experiences Trimble is looking for an execution-oriented Manager to build the Internal Knowledge Engine and External Content Suite that empowers our global teams and customers to thrive. You will have a direct measurable impact on our bottom line by driving operational efficiency and supporting retention and growth through innovative training and high-impact collateral.

About Us:

Trimble is a global technology company that connects the physical and digital worlds transforming the ways work gets done. With relentless innovation in precise positioning modeling and data analytics Trimble enables essential industries including construction geospatial and transportation. Whether its helping customers build and maintain infrastructure design and construct buildings optimize global supply chains or map the world Trimble is at the forefront driving productivity and progress.

AECO:

The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture Engineering Construction and Operations.

What Makes This Role Great:

In this role you will act as the architect of our internal and external knowledge ecosystem directly influencing the productivity of our global Customer Success and Support teams. You will have the unique opportunity to shape how technical specs are translated into customer-ready success stories partnering across Product Marketing and AI teams to redefine the customer journey for the AECO industry.

Key Exciting Responsibilities

Design and facilitate high-impact onboarding programs to decrease time-to-productivity for new support agents and success managers.

Spearhead the content strategy by building a library of high-impact customer-facing decks case studies and customer-ready help articles.

Own the internal knowledge management framework ensuring product updates and competitive intelligence are documented and accessible.

Conduct evaluation strategies and leverage analytics to monitor the effectiveness of knowledge assets and ROI of enablement efforts.

Partner with the AI Program Manager to ensure successful AI output and self-service effectiveness through metrics collection and reporting.

Essential Skills & Experience

35 years of experience in Sales Enablement Product Marketing or SaaS management with a proven track record of managing people.

Exceptional writing and communication skills with the ability to simplify complex technical concepts into persuasive content.

Strong analytical mindset with the ability to track metrics like ramp time and asset usage to prove ROI.

Proficiency with design and management tools such as Canva Google Slides Figma or LMS/CMS platforms like Docebo and Seismic.

Bonus Points For:

Experience managing internal and external content across multiple languages and diverse cultural contexts.

Advanced expertise in Knowledge Base Management including help centers wikis and technical databases.

Prior experience in the AECO or construction technology industry.

Logistics:

Location: Westminster CO; Portland OR; or Atlanta GA (Hybrid/Office)

Travel Requirement: 10%

Why Youll Love Working With Us

At Trimble were not just a company that does goodwe are a team dedicated to making a tangible positive Real-World Impact. We build innovative solutions designed to solve the worlds most critical challenges. From construction sites to transportation hubs our work tangibly improves how people live build move and grow. Youll work on projects that truly matter: Our purpose-driven culture means youll be helping to build and deliver solutions that make work faster safer and more sustainable for millions of people worldwide. Our impact is tangible from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a hidden gem. You will work with a collaborative supportive team that shares your purpose and fosters a genuine sense of belonging. Were a company of visionary pragmatists who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. Youll find an entrepreneurial spirit where success is often self-authored empowering proactive doers.

Enablement Manager Sales Enablement Product Marketing Knowledge Management SaaS Customer Success Training Content Strategy Docebo AECO Technical Writing Program Management Instructional Design

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible

Commission Eligible

Benefits: Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.

Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble we are committed to fostering a diverse inclusive and equitable workplace where everyone can thrive. Guided by our core valuesBelong Innovate and Growwe embrace and celebrate differences knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer welcoming individuals of all backgrounds and advancing opportunities while embracing race color gender identity sexual orientation religion disability veteran status or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more please see Trimbles Code of Business Conduct and Ethics at under Corporate Governance.

Our mission to transform the way the world works starts with transforming how we work together. By actively listening asking questions and taking intentional actions we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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