Supervisor, Front Desk Local Candidates Preferred
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Job Location:
Fairbanks, AK - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
We are seeking a detail-oriented and customer-focused Front Desk Supervisor to oversee front desk operations and staff. This role ensures efficient guest check-in/check-out processes handles guest requests and resolves issues in line with company policies. The ideal candidate will have strong leadership skills a solid understanding of hotel reservation systems and proficiency in business computer applications.
We are seeking a detail-oriented and customer-focused Front Desk Supervisor to oversee front desk operations and staff. This role ensures efficient guest check-in/check-out processes handles guest requests and resolves issues in line with company policies. The ideal candidate will have strong leadership skills a solid understanding of hotel reservation systems and proficiency in business computer applications.
No Company Subsidized Housing Available
RESPONSIBILITIES
- Supervises the Front Desk staff activities and operations.
- Coordinates activities to process guest accommodations and requests.
- Provides customer service and problem resolution within Company guidelines and policies.
- Monitors financial transactions and processes report.
- Supervisory experience in a business environment.
- Proficiency in the use of computer business applications.
- Working knowledge of hotel reservation systems.
REQUIREMENTS
- Proficiency in the use of computer business applications with working knowledge of computerized point of sales (PMS) systems.
- Must pass a pre-employment background check.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g. H-2B status).
KNOWLEDGE SKILLS & ABILITIES
- Ability to organize and prioritize work and maintain attention to time constraints while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status.
Required Experience:
Manager
About Company
Find a summer job in Alaska or the Yukon with Princess Lodges, Westmark Hotels, and Holland America / Princess Alaska - Yukon Land Operations. See the beauty of the 49th state.
