Director, Revenue Cycle Practice Support

Job Details

Job Description

Summary
Responsible for the directional and operational oversight of the Practice Support Managers within Revenue Cycle providing leadership and direction ensuring efficient operations.

Job Duties

• Interacts with co-workers visitors and other staff consistent with the values of Jefferson
• Build and manage a high performing team communicate organizational priorities monitor and adjust work assignments recommend and implement process changes that lead to successful revenue cycle outcomes
• Accountable for team morale coaching recognition and retention. Integral in developing staff to improve performance.
• Establish and implement goals and objectives for area(s) of responsibility.
• Monitor performance on defined Key Performance Indicators and communicate to results
• Actively engage in management and staff meetings with the team. Meets with direct reports to ensure business operations and communications with staff are occurring timely accurately and in alignment with the Revenue Cycle Operating Model and expectations are aligned accordingly
• Partner with leaders on broader fiscal matters Identify and address issues impacting financial performance share information and key updates.
• Serve as the escalation point for difficult problems complaints etc..

Minimum Qualifications

• Bachelors Degree in Finance Accounting Business or Health Administration or related field
• 5 years experience in healthcare revenue cycle and
• 3 years prior management experience
• Proficient in revenue cycle functions (billing follow-up denials cash maintenance etc...)
• Demonstrated critical thinking problem-solving and decision making skills
• Exceptional written and verbal communications
• Experience of Revenue Cycle Systems ( i.e EPIC)
• Strong execution skills

Preferred Qualifications

• Masters Degree

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

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Primary Location Address

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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