Office Manager
Henderson, NV - USA
Job Summary
About Optima Medical
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers who care for more than 200000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities Live Better Live Longer through personalized healthcare with a focus on preventing the nations top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services behavioral health allergy testing and immunotherapy in-house lab testing imaging chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.
Position Summary
Optima Medical is looking for a highly organized peoplefocused Office Managerto lead one of our primary care clinic locations. This role oversees daily clinic operations and ensures a smooth efficient and patientcentered experience. The Office Manager will supervise clinical and administrative staffincluding Medical Assistants and Front Desk team memberswhile supporting providers and maintaining workflow efficiency.
Key Responsibilities
- Oversee daytoday operations of the clinic to ensure efficient patient flow and exceptional service
- Provide leadership coaching and support to Medical Assistants Front Desk staff and other clinic support roles
- Manage staff scheduling timecards performance and general HRrelated tasks for the clinic team
- Assist with onboarding and training new employees
- Ensure proper use of eClinicalWorks (eCW)and support staff with EMR workflows
- Maintain compliance with clinic policies procedures and quality standards
- Monitor and manage clinic metrics patient satisfaction and operational performance
- Serve as the onsite point of contact for providers patients and corporate departments
- Handle escalated patient concerns professionally and promptly
- Monitor inventory supplies and equipment to keep the clinic fully operational
- Support initiatives to increase efficiency productivity and overall clinic performance
Qualifications
- Medical Assistant (MA) certificate or diploma required
- Prior experience in medical office management healthcare administration or clinic leadership required
- Experience supervising clinical or administrative medical staff strongly preferred
- Knowledge of primary care or outpatient workflows
- Familiarity with eClinicalWorks (eCW)preferred
- Strong communication leadership problemsolving and organizational skills
- Ability to thrive in a fastmoving patientcentered environment
- High school diploma required; additional medical or business education a plus
Why Join Our Team
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches events holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
Required Experience:
IC
About Company
Experience quality, personalized healthcare in Arizona with same-day appointments, family care, and comprehensive services at Optima Medical.