Office Coordinator COPC Marysville

This role is designed for an individual who wants to build a long-term career in healthcare leadership with the goal of advancing into an Office Manager position within 34 years.

• Full Time/Benefits Eligible
• Monday-Thursday - 7:30am4:30pm Friday -7:30am-12:00pm flexible scheduling
• Marysville OH

RESPONSIBILITIES

Front Office / Patient Service Representative

• Welcome and check in patients ensuring a positive and efficient patient experience
• Verify demographics insurance eligibility and referrals as needed
• Collect copayments and outstanding balances
• Schedule appointments and manage a 3-provider schedule within Epic
• Coordinate same-day appointments and optimize patient flow
• Check out patients and arrange follow-ups referrals and testing
• Accurately document all interactions in Epic

Clinical Support

• Room patients and obtain/document vital signs
• Perform medication reconciliation in Epic
• Prepare charts and ensure completeness prior to provider visits
• Assist with prior authorizations (medications imaging procedures) using Epic workflows and payer portals
• Communicate with pharmacies insurers and patients regarding authorization status
• Maintain exam room readiness cleanliness and supply levels
• Support providers in maintaining efficient clinic flow

Administrative & Operational Training

• Learn daily operations of a small 3-provider practice including staffing coordination and workflow management
• Assist with Epic-based reporting in-basket management and task routing
• Gain exposure to billing processes charge capture and basic revenue cycle concepts
• Participate in quality metrics tracking (e.g. preventive care chronic disease management)
• Support supply ordering and vendor coordination
• Assist with policy implementation compliance (HIPAA OSHA) and process improvement
• Begin developing leadership skills through mentorship with current management

QUALIFICATIONS

• High school diploma required; associates or bachelors degree in healthcare administration or related field preferred
• 13 years of experience in a medical office (front desk MA or similar) strongly preferred
• Experience with Epic EMR highly preferred
• Strong communication and interpersonal skills
• Ability to multitask in a small team-based environment
• Interest in long-term growth into healthcare management

Required Experience:

IC