Payment Program Manager, Global Payment Products

Do you excel performing in a fast paced environment where your actions will improve the overall customer experience for a billion dollar business with a global reach Do you want to directly contribute to bringing new and innovative products to market The Global Payment Products (GPP) business operations team is looking for an experienced Program Manager with international/cross-border technology experience to manage the operational relationships with our internal and external payment partners develop operating procedures to support new product offerings and become the go to team member for solving complex business issues.

The GPP business provides the best possible payment experience for cross-border Buyers and Sellers worldwide and extends Amazons reach beyond the borders of our existing marketplaces. GPP owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB) generating free cash flow and positively impacting the Amazon Flywheel. This role will be focusing on ACCS which enables Sellers to sell in more countries by making it easier to get paid quickly and security in their local currency thus increasing the number of Sellers and product selection on all Amazon Stores.

Key job responsibilities
The responsibilities include rolling out new program and features facilitating adoption on ACCS services and innovation to safeguard seller trust for strategically critical programs for Amazon Store. This opportunity requires excellent problem-solving and communication skills. The ideal candidate will bring the following to the position: a) strong at performing deep dives to derive analytical insights on seller behaviors; b) strong program and operations management skills; c) payments products knowledge including an understanding of the international/cross-border payments landscape competitive environment and customer behavior; and d) ability to engage with internal and external partners to identify opportunities for Global Sellers to adopt products and services. Furthermore the ideal candidate will have successful personal attributes including creativity leadership and the ability to influence outcomes both internally and externally.

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA SEATTLE - 82700.00 - 129800.00 USD annually
USA WA Seattle - 82700.00 - 129800.00 USD annually