Leader, Product Design (12 Month Fixed-Term contract)

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Leader Product Design(12 Month Fixed-Term Contract) role will report to the Head of Design at Interac and will be responsible for ensuring the success of a product through leading a team of Product Designers. This team focuses on product design product strategy support customer experience research agile squad team design processes and continuous user testing. An individual in this critical role will split their time between: Managing advising and coaching a team of Product Designers (25%); Working with the leadership team on the direction of the business and its operational effectiveness (20%); Serving as a player coach working on product improvements and squad-team design deliverables (45%) and; Helping improve the operations of the Interac Design organization (10%).

What You Will Do:

• Collaborating with the cross-functional leadership team to define the product vision strategy and goals and ensuring work activities are focused on delivering on the vision strategy and goals

• Defining and communicating a clear design vision aligned with the overall product vision

• Overseeing the iterative design process from idea discovery to concepting to product market fit testing and finally to product launches incorporating user research and testing at every stage to ensure the product achieves its stated goals

• Overseeing all product design activities ensuring the work is high quality and delivered on time and on budget

• Managing and leading a team of Product Designers providing support on squad team deliverables and individual career development planning and coaching

• Evaluating design resource needs of the team and leading the recruiting hiring and onboarding of top design talent in a timely fashion

• Providing guidance on product delivery operations ensuring high-quality design outputs and the effective collaboration between product design and engineering teams

• Defining and implementing effective product design best practices and tools that can be adopted by product design teams across Interac

• Championing evangelizing and influencing the adoption of the Human Centred Design method across Interac working with other Product Design Leaders to make product design a core competency and differentiator across the organization

What You Bring:

• Expertise in Product Design and Human Centred Design methodologies

• 7 years of experience in product design with a strong portfolio demonstrating innovative and impactful design solutions.

• Hands-on experience with industry standard design tools such as Figma Figjam Adobe XD or similar

• Eligibility to work for Interac Canada in a full-time capacity

• The ability to create interactive prototypes and wireframes to visualize design concepts

• Experience designing scalable Design Systems and maintaining design libraries

• Expertise in conducting usability testing synthesizing insights and sharing learnings with leaders and peers

• Experience building a design team and implementing product design best practices

• Experience working in an environment with a Product Operating Model where complex products move from idea discovery to scaled growth

• Strong leadership skills You are a confident empathetic leader

• Strong communication analytical and decision-making skills

• Excellent interpersonal skills and a proven ability to work effectively within a matrixed organization

What Were Offering:

The hiring range for this position is 160K-185K and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge but Interacs commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.