Senior Director, Enterprise Applications
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 201420 - 322272
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Axon and be a Force for Good.
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As Axons Senior Director Business Technology (IT CRM) youll lead one of the most important technology platforms in the company. Salesforce is the backbone of how Axon sells quotes bills and serves customers spanning Sales Cloud CPQ Billing Experience Cloud Service Cloud Agentforce and deep integrations across our business technology ecosystem.
Youll help guide Axons end-to-end Quote-to-Cash transformation modernizing how the business moves from opportunity to quote to order to revenue and unlocking the velocity and accuracy the next phase of Axons growth depends on. Youll also set the strategy for how AI is integrated into the platform to make sellers agents and operations teams dramatically more productive.
This is a senior leadership role for someone who has scaled Salesforce platforms in high-growth B2B environments. Youll set the multi-year platform strategy build and lead a team of architects developers and admins and partner directly with executive stakeholders across Sales RevOps Finance Customer Success and IT. Youll be accountable for the platforms technical excellence delivery rigor and business outcomes and for building the team and operating model to sustain both as Axon continues to grow.
What Youll Do
Location: Location: Hybrid from one of our US offices (Boston Scottsdale AZ NYC San Francisco)
In Office Expectations: 4 days per week (Tuesday-Friday)
Office Locations:
- Own the multi-year strategy and roadmap for Axons Salesforce platform across Sales Cloud CPQ / Revenue Cloud Billing Experience Cloud and connected enterprise systems
- Lead Axons Quote-to-Cash transformation modernizing the end-to-end flow from opportunity to quote to order to revenue and driving measurable improvement in velocity and accuracy
- Set the strategy for AI on the Salesforce platform Agentforce Einstein and embedded LLM-powered workflows and custom applications that make sellers agents and operations teams meaningfully more productive
- Establish and enforce architectural standards governance security posture and DevOps maturity across the Salesforce footprint
- Lead and grow a team of managers and individual contributors architects developers admins and business analysts including hiring coaching performance management and org design
- Partner with executive stakeholders across GTM Finance and Operations to translate business priorities into a roadmap to drive measurable outcomes
- Manage the platform budget vendor relationships SI partnerships and license strategy including RFP/RFI processes contract negotiation and total cost of ownership
- Own the relationship with Salesforce as a vendor influencing product roadmaps navigating contract cycles and managing escalations
- Define the metrics and dashboards that track platform health delivery performance and business outcomes
- Represent Salesforce in executive forums steering committees and cross-functional planning cycles
- Build a culture of technical excellence ownership and customer obsession within the team
What You Bring
- 12 years in enterprise technology with 5 years leading Salesforce platform teams at the Director level or above
- Demonstrated experience scaling Salesforce orgs in high-growth B2B environments with CPQ and Billing in production
- Track record of leading Quote-to-Cash transformations end to end opportunity through revenue recognition
- Experience applying AI on the Salesforce platform Agentforce Einstein or comparable LLM-powered capabilities to drive real productivity gains
- Track record of building and managing teams of architects developers admins and analysts including managing managers
- Deep technical fluency in Salesforce architecture able to challenge and direct senior architects credibly
- Broad technical fluency beyond Salesforce comfortable making informed architectural decisions across integration patterns data platforms identity and adjacent SaaS systems
- Strong grasp of modern enterprise architecture concepts APIs and event-driven integration cloud platforms (Azure AWS) data warehousing and security and identity at scale
- Proven success partnering with C-suite and SVP-level GTM and Finance stakeholders
- Experience owning multi-million-dollar platform budgets vendor negotiations and SI partner relationships
- Discipline around cost/benefit analysis RFP/RFI processes and translating business needs into sustainable technology decisions
- Strong delivery and operating rigor roadmap OKRs release governance incident management
- Excellent executive communication and stakeholder management skills
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical Dental Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards. The actual base pay is dependent upon many factors such as: level function training transferable skills work experience business needs geographic market and often a combination of all these factors. Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit Pay Range
$201420 - $322272 USD
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.
Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .
Required Experience:
Exec
About Company
The Axon Network connects people, devices, and apps to protect life in all regards. From our TASER smart weapons, to police body cameras, to our industry-leading cloud-based evidence management software, we are the world’s premier public safety company and are committed to delivering ... View more
