Workforce Administrator

Job Summary

The Workforce Administrator manages the endtoend resourcing process for Implementation projects. This role oversees a dynamic queue of incoming project requests evaluates scope and resource needs and aligns the right associates based on geography capacity and skill. It requires strong coordination across Project Managers Resource Managers and crossfunctional teams to ensure projects are staffed accurately timelines are achievable and resource utilization supports divisional installation goals.

Responsibilities

• Review incoming project requests to understand scope required skillsets timelines and resource constraints.

• Assign resources to projects based on geography availability workload balance and technical expertise.

• Maintain an active queue of projects and adjust assignments as priorities shift or new requests are submitted.

• Partner with Resource Managers to track associate skillsets identify gaps and support crosstraining initiatives that broaden product knowledge across the team.

• Collaborate with Project Managers to clarify project needs confirm resource requirements and guide them toward feasible scheduling options.

• Communicate available dates staffing limitations and alternative solutions when requested timelines cannot be met.

• Monitor capacity trends and escalate risks related to bandwidth skill shortages or scheduling conflicts.

• Maintain accurate documentation of assignments resource profiles and project status updates.

• Contribute to continuous improvement of resourcing processes tools and forecasting practices.

Qualifications

• Experience in workforce management resource coordination project coordination or a related operational role.

• Strong ability to interpret project requirements and translate them into actionable staffing decisions.

• Excellent organizational skills with the ability to manage multiple concurrent requests.

• Strong communication and relationshipbuilding skills across technical and nontechnical teams.

• Proficiency with workforce planning tools project management systems or scheduling platforms.

• Analytical mindset with the ability to balance competing priorities and make datainformed decisions.

Preferred Qualifications

• Experience supporting software implementation IT services or professional services environments.

• Familiarity with capacity planning forecasting or skillsbased routing.

• Background in crossfunctional collaboration with project managers and technical teams.

Salary Range: $54500 - $60500

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

The employee must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.