Information Security Analyst

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate ambitious growth plans and an inclusive and outcomes-driven culture.

Exclaimer is a high-growth SaaS company with 300 colleagues across the UK US Europe and Asia-Pacific. We promote a people-first culture built on fairness inclusion psychological safety and continuous learning. As we evolve into a multi-channel platform for branded business communications we offer employees the opportunity to shape the future of global communicationwhile growing their careers in a culture where curiosity creativity and accountability thrive.

Were officially Great Place To Work Certified

Exclaimer has been recognised by Great Place To Work for our culture of collaboration trust and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA

About the opportunity

Key Responsibilities

Information Security & Compliance

• Own and manage day-to-day operations in Vanta including evidence collection control monitoring and audit preparation.
• Support compliance activities across ISO 27001ISO27018SOC 2HIPAAand GDPR.
• Maintain and improve security policies procedures and risk registers.
• Act as an escalationpointforsecurity alertsand support incident response efforts.
• Assistwith internal and external audit cycles ensuring documentation and evidence areaudit-ready.

Vulnerability Management & Tooling

• Help manage vulnerability assessments and remediation tracking working with engineering teams to address findings promptly.
• Maintain and configure security tools working toward automated detection and response where possible.
• Build and improve cloud-based workflows to automate repetitive security tasks (e.g. security questionnaire responses evidence collection access reviews).

Sales Team Support

• Complete customer security questionnaires and RFP security sections for the US sales team.
• Join sales calls to provide securityexpertisewhen customers need assurance on our security posture.
• Contribute to building a scalable automated approach to security questionnaire responses.

Boston IT Point of Contact

• Act as the primary IT contact for Boston-based staff coordinating with the global IT team for support and troubleshooting.
• Ensure the IT and security function is visible and approachable across the Boston office.

Cross-Department Collaboration

• Proactively engage with teams across the business toidentifysecurity risks and improvement opportunities before they escalate.
• Partner with HR on secure onboarding processes and with Product on integrating security into development workflows.
• Act ascaptain of thechampionprogramme- making security feel accessible not bureaucratic.

Security Awareness & Training

• Support delivery of security awareness initiatives including phishing simulations and training campaigns.
• Managetheinternal Defender score tracking completion and engagement.

WhatWereLooking For

• 23 years of experience in information security IT operations or a related field.
• Working knowledge of compliance frameworks such as ISO 27001 SOC 2 or GDPR.
• Experience with GRC or compliance platforms (Vanta experience is a plus).
• Comfortable providing hands-on IT support alongside security responsibilities.
• Strong communicationskills - able to explain security concepts to non-technical colleagues and customers.
• Self-starter who can manage their own workload without close supervision.
• Happy to be in the Boston office regularly -this role includes duties that can only be carried out in-office.

At Exclaimer were proud to offer a benefits package that reflects our commitment to supporting you professionally personally and wherever life takes you.

At Exclaimer inclusion is more than a policy - its part of who we are.

Were proud to be an equal opportunity employer and welcome applications from people of all backgrounds experiences and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity race religion nationality age gender marital status disability neurodivergence caring responsibilities sexual orientation or gender identity. Were building a culture where everyone feels they belong and can thrive and wed love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process please email the team in confidence via to let us know.