Route Optimization Specialist – Final Mile Routing

JOB SUMMARY

Primary responsibility is efficient routing execution and capacity planning for assigned markets using routing systems and operational tools. This role works to build efficient routes that balance service cost and capacity while maintaining clear communication with field leadership and supporting overall operational performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Execute daily routing activities for assigned markets using routing systems (e.g. Cheetah RBMS)

Build efficient routes with a balance of service cost and capacity utilization

Adjust service day availability and limits to support demand and optimize job mix

Perform route batching route adjustments and updates based on daily operational needs

Identify capacity gaps and support actions to maximize available routing capacity

Communicate regularly with market leadership regarding routing plans changes and constraints

Support coordination with field teams to align routing execution with operational needs

Review and update customer scheduling to ensure accuracy and alignment with routing plans

Monitor routing performance using available reporting tools and dashboards

Review and manage cases or requests in Salesforce as needed

Use Microsoft Word Excel Outlook and Teams in daily operations

Regular attendance and punctuality required

Perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

Typically reports to Management. Direct supervisor job title(s) typically include: Manager or Director of Routing Team

Job is NOT directly responsible for managing other employees (e.g. hiring/termination and/or pay decisions performance management)

JOB QUALIFICATIONS: Education & Experience Requirements

High School diploma or equivalent some college desirable

02 years of experience in operations logistics routing or related field or equivalent experience

Experience with routing tools scheduling systems or Salesforce preferred

Strong organizational and problem solving skills

Ability to manage multiple priorities in a fast-paced environment

Possess math skills sufficient to perform required duties

Or an equivalent combination of education training or experience

Required Experience:

IC