Global Process Delivery Analyst I

WHO YOULL WORK WITH

Youll be part of the Global Process Delivery team within People Solutions who are responsible for keeping Nikes core employee processes running with precision and scale. This role reports to the Manager Global Process Delivery and partners closely with Payroll Talent Acquisition People Solutions Advisory and Consulting Business HR and Technology Solutions teams to deliver seamless employee lifecycle experiences across the enterprise.

WHO WE ARE LOOKING FOR

We are looking for a detaildriven Global Process Delivery Analyst I who brings rigor curiosity and accountability to core HR operations. You should be comfortable working in systems (i.e. Workday and ServiceNow) to monitor and resolve tasks and tickets related to new hires onboarding employee changes payroll inputs terminations leaves of absence contracts and other core HR operations. The Analyst I will also navigate ambiguity and balancing daily execution with continuous improvement. Strong analytical thinking clear communication and a collaborative mindset are essential as this role partners across multiple HR functions to support employees and managers globally. The ideal candidate is proactive adaptable to shifting priorities and motivated by improving speed accuracy and compliance across HR processes.

You bring:

• 13 years of experience executing core HR or People Operations processes

• Bachelors degree in Human Resources Business Administration or related field. Will accept any suitable combination of education experience and training.

• Experience working in HRIS systems (Workday is strongly preferred) and HR ticketing tools (ServiceNow is strongly preferred)

• Strong proficiency with Microsoft Office applications

• Strong problem solving skills attention to detail and demonstrated compliance with SOPs and documented work instructions

• Ability to analyze HR data identify trends and present actionable insights

• Experience with Smartsheet or similar workflow tools is preferred

• Prior exposure to payroll benefits mobility or compensation systems and downstream integrations is preferred

• Experience supporting large-scale HR events (e.g. Org Transforms Year End Open Enrollment) is preferred

WHAT YOULL WORK ON

Youll execute and sustain core employee lifecycle processes that keep Nike movingaccurately compliantly and at scale. Your work ensures employee data flows cleanly through systems supports critical HR events and enables teams across People Solutions to deliver exceptional service.

In this role you will:

• Execute HR transactions in Workday and ServiceNow including new hires onboarding employee changes terminations leaves of absence contracts and onetime payments

• Monitor and resolve HR tasks tickets and system integration issues to ensure timely and accurate outcomes

• Maintain employee data quality to support downstream systems such as Payroll Compensation Benefits and Mobility

• Perform recurring and adhoc audits to ensure compliance with standard operating procedures and local requirements

• Support largescale HR events such as yearend activities organizational transformations compensation cycles open enrollment and store closures

• Partner closely with Payroll Talent Acquisition Business HR and Technology teams to manage handoffs and integrations

• Manage work authorization transactions including Form I9 Employment Eligibility Verification and EVerify ensuring accuracy and compliance

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.