Strategic Account Manager

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

The Strategic Account Manager is responsible for profitably growing customer and market share within assigned strategic accounts across both capital and service businesses aligned with Sales Company and Energy Division strategies.

This role serves as the primary strategic interface between AlfaLaval and key customers leading longterm partnerships coordinating crossfunctional account teams and translating customer priorities into executable growth plans. Reporting to the Head of the Energy Division in the US the Strategic Account Manager is an integral part of a collaborative team.

This is a hybrid position based in Houston TX.

As a part of the team you will:

Strategic Account Leadership

• Build and maintain strong relationships with key stakeholders at assigned Strategic Accounts

• Act as the single point of contact across AlfaLavals product and service portfolio

• Create conditions for executivelevel alignment between customer leadership teams and AlfaLaval leadership

• Maintain detailed customer mapping including locations decisionmakers strategies technologies competitors and market share

Account Strategy & Growth Planning

• Define the strategic direction and key tactical initiatives for each assigned account aligned with divisional and sales company strategies

• Develop and maintain a master sales plan per Strategic Account including targets metrics and growth initiatives across capital and service

• Lead execution of account plans in collaboration with Business Directors Capital Sales Service Sales Marketing and Technical teams

• Provide data and insights to support business cases for additional resources and investments

CrossFunctional Coordination

• Form coordinate and support Strategic Account Teams across the organization

• Lead and coordinate business review meetings with customers and internal stakeholders

• Ensure clear communication and alignment across Sales Service Marketing Technical Services and Central teams

Commercial Execution & Customer Engagement

• Proactively assess customer needs priorities and expectations to position AlfaLaval solutions effectively

• Promote new technologies upgrades replacements digital services and service agreements early in the customer journey

• Support smooth handover from capital sales to service sales to secure longterm service business

• Lead or support contract negotiation and execution including supply and service agreements

• Support resolution of escalated customer issues including late payments missing purchase orders or conflict situations

Market & Opportunity Development

• Support marketing activities and follow up on assigned leads and opportunities

• Maintain updated competitor and market/asset share analysis

• Conduct regular business reviews with AlfaLaval management on Strategic Account performance

What you know:

You have a Bachelors degree in Engineering or Business (preferred) and bring:

• Minimum 5 years of experience in direct sales business development product management or key/strategic account management

• Experience in capital and/or service OEM sales

• Proven ability to manage and grow strategic or key customer accounts

• Strong commercial acumen with the ability to lead crossfunctional teams without direct authority

• Excellent communication negotiation and stakeholdermanagement skills

• Industry experience in oil & gas petrochemicals chemicals power or refining (preferred)

• Ability to travel 50% within the U.S.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

Whats in it for you

Alfa Laval offers a competitive salary and full benefits package including medical/dental/vision/life 401(k) plan and more. At Alfa Laval we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family background skills and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically $120000 - $140000 annually.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

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