Strategic Partnership Development Manager

Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.

As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.

We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.

Lets build whats next together.

What this role is all about

As a Strategic Partnership Development Manager youll be the primary owner of Infobips most valuable partner relationships in North America deepening existing partnerships and unlocking new revenue through a portfolio of top-tier accounts. While you will be focused on North America you will also work closely with the Global Strategic Partnerships team operating at the intersection of relationship management and commercial execution. Working directly with our VP of NAM Partnerships and collaborating cross-functionally with Sales Presales Product and Marketing youll develop joint go-to-market strategies drive measurable business growth and act as the internal champion for every partner in your portfolio.

What youll do

• Own and grow a portfolio of top-tier partners with a clear focus on revenue and gross profit targets
• Proactively lead joint partner planning sessions defining mutual performance objectives financial targets and key milestones
• Develop and execute go-to-market strategies with partners to drive acquisition of new clients across all relevant markets
• Track forecast and analyze partnership performance; identify and act on growth opportunities within existing relationships
• Serve as the partners internal ambassador aligning Sales Presales Product and Marketing to ensure implementations are delivered successfully
• Manage partner conflict across Infobips sales channels through clear communication and strict adherence to engagement rules
• Run quarterly business reviews and maintain a structured recurring partner communication strategy
• Ensure partner compliance with agreements and certification program standards
• Manage all partnership data accurately in Salesforce (CRM)
• Build and maintain executive-level relationships with key stakeholders at partner and customer organizations
• Represent Infobip at partner events conferences and industry forums; contribute to brand and market awareness through thought leadership
• Provide market and vertical insights to Product and Marketing teams; help define use cases and scale best practices across the region
• Support the implementation of global partnerships at the regional level establishing relationships and GTM initiatives with regional partner organizations

What makes you a strong fit

• 7 years of experience in strategic partnerships channel management or business development in B2B tech CPaaS SaaS telecom or API-based businesses preferred
• Proven track record of growing revenue through existing partner relationships not just maintaining them
• Experience managing top-tier or enterprise-level partner accounts including executive relationship management
• Experience working within or alongside major enterprise organizations (e.g. Microsoft Oracle Adobe ServiceNow) you understand how decisions get made and how to move things forward in complex orgs
• Startup or high-growth company experience is a plus you bring the hunger and agility to operate in an environment that rewards initiative
• Strong ability to lead joint GTM planning and translate strategic goals into executable partner programs
• Comfortable navigating matrix organizations and influencing cross-functional teams without direct authority on both sides of the partnership
• Structured data-driven approach to planning and reporting; comfortable working in Salesforce
• Background in management consulting or experience owning a P&L or quota-carrying role is a strong plus
• You thrive with autonomy you create your own path hold yourself accountable and decide where to invest your time to drive results

Additional Information

Salary Range: $150000-$175000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors including but not limited to internal equity job-related knowledge experience education and skillset). This role is also eligible for quarterly discretionary bonus.

Benefits & Perks: Medical Dental and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year accrual of up to nine (9) sick days per year plus carryover of up to nine (9) sick days annually; Additional leave time for marriage relocation bereavement and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Why youll love it here

Financial rewards & recognition - A fair compensation aligned with your experience industry and market standards performance-driven bonuses regular reviews to support your growth and recognize your contributions and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan)- As an Infobip employee youll have the opportunity to share in our companys success through stock options.
Work-life balance and Well-being - We offer time off when you need it special leave days for lifes big moments and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility upskilling and mentorship we help you shape your path.
Professional development - Learning never stops. Onboarding mentorship and training programs help you grow - no matter where you start.
International mobility- Ready to take your career global Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location our goal remains the same: to support your growth well-being and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.

All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.

Read more about our hiring process.