P&A Expert Ashbrook

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

As an integral member of our team you will play a pivotal role in supporting customers and internal stakeholders as the Product & Application Expert for Alfa Laval Ashbrook technologies. You will serve as the subject matter expert for our Ashbrook product portfoliodelivering technical guidance troubleshooting support training and valueadded service insights that strengthen customer satisfaction and drive service growth. You will have the opportunity to collaborate closely with Service Sales Field Service and customers ensuring reliable solutions throughout the sales and service lifecycle. Currently this is a Hybrid opportunity located in Houston TX.

As a part of the team you will:

Serve as the subject matter expert for Ashbrook products and applications including belt presses and PSG systems

Support Service Sales and Field Service teams with technical expertise solution development and customer engagement

Conduct customer visits meetings and product presentations to deliver tailored value propositions

Act as a cluster trainerdesigning and delivering training programs for employees channels and customers

Troubleshoot complex technical issues and act as a visible technical expert both virtually and onsite

Support commissioning activities including pre and postcommissioning tasks FAT/SAT testing and acting as backup for the Commissioning team

Proactively identify opportunities to enhance service offerings such as condition audits and training initiatives

Generate leads and opportunities in OneCRM and support documentation of the installed base

Learn and utilize multiple Alfa Laval digital tools and IT systems

Travel up to 35%

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

What you know:

You have a diploma or associate degree in engineering or a related field and:

Minimum 5 years of professional experience with rotating equipment or related industrial equipment

Strong product knowledge or application experience with Ashbrook technologies including belt presses and PSG product lines

Proven troubleshooting and problemsolving skills including electrical troubleshooting

Experience gathering analyzing and recommending solutions to processrelated issues

Strong communication skills and excellence in customer interaction

Ability to learn and use service digital tools and multiple IT systems

Behaviors: customerfocused proactive structured collaborative and driven by continuous improvement

Whats in it for you

We offer a challenging position in an open and friendly environment where we help each other develop and create value. Your work will have a true impact on Alfa Lavals future success. Our benefitseligible associates enjoy healthcare dental and vision plans a robust wellness program generous 401(k) paid holidays paid time off benefits and more. At Alfa Laval we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job background skills and experience to get it right. The base salary for this role is typically $90000 - $110000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

EEO/Vet/Disabled Employer