Insurance Manager

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

About the role

As Insurance Manager BAR you will play a pivotal role in Tolls organisationwide transformation partnering with the business to strengthen how insurance risk is managed globally. You will provide trusted objective insurance risk advice that balances protection with value creation enabling Toll to achieve a sustainable competitive advantage and deliver on its strategic objectives.

Leveraging your commercial acumen and deep insurance expertise you will confidently engage with senior leaders challenge the status quo and build strong relationships across diverse teams. Known for your curiosity independent thinking and professional judgement you will help uplift governance risk management and control maturity while delivering innovative fitforpurpose insurance solutions that support the business now and into the future.

Key Responsibilities:

• Global Insurance Program Expertise: Deep understanding of Tolls global insurance program (excluding employee benefits) with the ability to partner with HR as required during renewals without decisionmaking accountability .
• Global Renewal Leadership & Execution: Endtoend leadership of annual global insurance renewals including market presentations training data acquisition and auditing KYC compliance with multinational programs budgeting support postrenewal recharge and duplication reviews.
• Process Optimisation & Technology Enablement: Strong capability in establishing efficient streamlined renewal and policy processes leveraging technology and AI to improve data quality compliance and overall effectiveness.
• Contract & Risk Review Capability: Proven experience reviewing customer and supplier contract terms for insurance compliance and assessing overall risk exposure to Toll.
• Policy & Network Management: Comprehensive policy management skills including maintaining global and local policies endorsements Certificates of Currency agent network support and local policy registers.
• Insurance Reporting & Risk Oversight: Strong reporting capability coordinating highrisk insurance matters and delivering clear claims and insurance metrics for monthly reporting and Audit & Risk Committee updates.

To be successful in this role you will have:

• Global & Technical Insurance Expertise: Deep understanding of multinational and local insurance programs insurance market dynamics and detailed policy wordings to provide accurate technical advice across classes of insurance.
• Data Audit & Analytical Capability: Strong capability in acquiring auditing and managing complex insurance data sets to support renewals compliance and informed decisionmaking.
• Compliance & Regulatory Acumen: Solid knowledge of KYC requirements Certificates of Currency and crossjurisdictional regulatory obligations with high attention to detail in policy and endorsement management.
• Financial & Commercial Acumen: Experience managing postrenewal recharges invoice payments and insurancerelated financial documentation supporting effective budget and cost control.
• Stakeholder Engagement & Communication: Highly effective interpersonal and coordination skills with the ability to liaise across Group Insurance Finance and external brokers and to deliver clear inhouse insurance training .
• Professional Insurance Qualification: Holds or is working towards a recognised professional insurance or risk management certification such as ANZIIF CIP ARM or equivalent.

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

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