Program Manager Culture & People Development

If you are interested in this position please apply on Twitchs Career site Us:

Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to on LinkedInandX and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.

About the Role

This is a Program Manager role that serves as an individual contributor on the Culture & People Development team reporting to the Director of Culture People Development & People Analytics. The role is Bay Area-based with expected onsite responsibilities in our San Francisco office. Your time will be split between two focus areas: (1) learning enablement with an emphasis on AI upskilling and change management and (2) workplace culture and learning experiences delivered across hybrid virtual and in-person formats. You will own and evolve an existing program portfolio focused on supporting our individual contributors and cross-functional teams while also building new initiatives where the strategy may not yet be defined.

You Will

- Partner with cross-functional leaders to design learning experiences that accelerate skill development and support change management across the company with a particular focus on AI.
- Own end-to-end management of a hybrid culture and learning portfolio including vendor-delivered workshops by request team learning sessions and flagship in-person events at our San Francisco HQ.
- Create and iterate on program communications learner-facing content and learning platform materials that drive visibility and engagement.
- Define success metrics drive timely decisions and proactively identify and mitigate risks to keep programs on track and continuously improving

Perks
- Medical Dental Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discountv

About the team
The Culture People Development & People Analytics team shapes Twitchs internal culture where everyone can grow connect and do their best work. We lead learning and development programs inclusive employee experiences and people analytics for a 1000 person hybrid organization. Our vision is to build tailored data-informed people programs that drive growth belonging and productivity across every level of the company. Were a small high-impact team entering an exciting chapter: expanding our role in AI learning enablement while continuing to deliver the in-person and virtual experiences that define Twitchs culture. If youre energized by building in a fast-paced environment where your work is visible varied and directly tied to how people experience their jobs this is the team for you.

- 3 years of project management experience
- Bachelors degree
- 5 years of program project management or training/learning experience
- Bachelors degree or equivalent professional experience
- Hands-on experience with AI tools in a professional context (well ask you about this!)
- Experience managing cross-functional projects from inception to completion where the business problem or solution may not be fully defined
- Ability to manage concurrent people programs with unique audiences and competing timelines while proactively clearing blockers
- Experience planning and delivering hybrid and in-person learning experiences with a history of using data to measure program effectiveness and inform improvement
- Strong written visual and verbal communication skills with the ability to transform requirements into clear documentation compelling content and regular stakeholder updates
- Ability to facilitate engaging learning environments ask probing questions
- that surface stakeholder needs and dive deep into root causes and motivations

- Bachelors degree or equivalent or experience in instructional design with a software technology company
- Experience managing vendor relationships end-to-end: procurement contract renewals and ongoing partnership management
- You watch stream or are genuinely curious about Twitch gaming or live entertainment

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA SAN FRANCISCO - 70700.00 - 123800.00 USD annually
USA CA San Francisco - 70700.00 - 123800.00 USD annually