Sr. Industry Specialist, Middle Mile Fleet Management

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive innovative technology If you want to join a fast-paced innovative team that is making history reinventing an industry and breaking new ground for Amazon this is the place for you! Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors trailers box trucks hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company.

This role will require strong leadership skills ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business. This Industry Specialist will be responsible for defining the vision roadmap and driving program execution of our Fleet Management business with a specific focus on maximizing uptime and reducing cost for non-powered assets. A core pillar of this role is building and scaling a world-class Vendor Quality Audit Program establishing a multi-tiered accountability framework spanning vendor self-audits external auditor reviews and internal quality assurance audits to drive repair standards reduce defects and improve Mean Time Between Groundings across the fleet. Success in this role requires the ability to work with large complex data sets extracting actionable insights identifying failure trends and translating data into decisions that drive fleet performance and vendor accountability.

In addition this role will own the strategy and execution for our growing Electric Vehicle asset (e.g. Hostler) space within Middle Mile with a focus on driving asset reliability and improving Mean Time Between Groundings across our Electric Vehicle assets (e.g. Hostler). This includes identifying and addressing root cause failure patterns including propulsion system defects Vehicle Maintenance Reporting Standard (VMRS) data gaps and recurring downtime drivers to improve asset health and close the gap between current uptime performance and our financial plan and stretch Mean Time Between Grounding (MTBG) targets. The role requires deep asset-level analytical rigor working across OEM partners 3P vendors and internal stakeholders to surface failure trends validate repair outcomes and ensure the fleet is performing to standard.

Key job responsibilities
Identify top contributors to assigned asset downtime and develop targeted programs to mitigate failure patterns and improve fleet reliability.
Drive program objectives by providing end-to-end program management defining project plans managing implementation activities and developing processes documentation and communications for program rollout and ongoing support.
Author whitepapers to gain initial buy-in and stakeholder alignment as well as provide structured status updates as programs complete critical milestones.
Identify key performance metrics and build a reporting suite that enables effective program management at full scale.
Serve as the Subject Matter Expert (SME) for assigned assets developing an A-to-Z understanding of asset systems and providing informed support to internal customers and cross-functional partners.
Drive resolution of critical asset issues and lead deep dives into supporting processes and systems to ensure thorough root cause analysis corrective action and measurable improvement in customer experience.
Define key performance indicators develop metrics and service level agreements for core programs and processes and track delivery against program objectives as they relate to assigned Middle Mile assets.

About the team
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- 5 years of design & innovation research & development work experience
- Bachelors degree in Engineering or a foreign equivalent
- Experience with design & innovation and research & development
- Experience in management of engineering design projects
- Experience using business or technical software like MS Excel MS Project and CAD software

- 5 years of specialty (with progressive responsibility) experience
- Masters degree in Engineering (any domain) Operations Business Administration or a related field
- Knowledge of concepts like system architecture optimization system dynamics system analysis statistical analysis reliability analysis electronic system design and decision making
- Experience with complex automated material handling equipment packaging technologies and systems and high-speed manufacturing
- Experience with design-in-safety
- Experience working with large complex data sets

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 125500.00 - 169800.00 USD annually
USA WA Bellevue - 132100.00 - 178800.00 USD annually