Head of House

TheHead of Houseprovides leadership and oversight for all aspects of dormitory life ensuring the safety wellbeing and holistic development of bothstudent-athletesand residential staff. The Head of houseleads a team of 15 residential mentors and is accountable for staff supervision scheduling across all shifts and the consistent implementation of departmental policies goals and partnership with the Assistant Director the Head of House drives strategic initiatives within their assigned dormitory whilemaintaininga strong focus on community building student development and operational excellence.

KeyResponsibilities:

Leadership & Supervision

• Serve as a consistent and responsible adult presence in the residence halls providing support guidance and oversight to both staff and student-athletes.
• Directly supervise train evaluate and coachthe Assistant Heads of Houseto uphold a high standard of performance and care.
• Provide professional development ongoing feedback and mentorship to team members.
• Oversee recruitmentand hiringneeds for residential team members in coordination withPOand Student Life leadership.
• Collaborate with People Operations on staff conduct issues and concerns
• Oversee the scheduling of dormitory coverage across all three shifts (day evening and overnight) to alwaysensure adequate supervision and support.

Student Development & Community Building

• With residential staff help lead the development of a residential culture that promotes student-athlete success personal growth multicultural understanding and overall wellness.
• Ensure consistent implementation of the student-Athlete Code of Conduct policies and procedures.
• Foster a safe secure and supportive residential environment.
• Provide guidance and assistanceto staff in designing andfacilitatingprogramming that supports character development leadership and life skills.

Program Oversight

• Oversee the planning and implementation of co-curricular recreational and cultural programs that enrich thestudentexperience.
• Support the orientation and onboarding process for both new students and staff.
• Collaborate with the summer camp and academy teams on residential programming and operations as needed.
• Facilitate ongoing training for part-time full-time and seasonal residential staff.

Operations & Safety

• Ensure all safety protocols are consistently enforced and updated in collaboration with Campus Safety including emergency response planning and crisis management.
• Address and manage escalated incidents involving students or parents with professionalism and care.
• Partner with campus departments (athletics academics health services etc.) to provide holistic support to student-athletes.

Communication & Collaboration

• Maintain regular communication with staff through structured team meetings and updates.
• Guidedormitory leadership andmentors in consistent fair communication and disciplinary practices.
• Ensure timelyand effective communication with student-athletes and their families including addressing escalated concerns and updates.
• Collaborate with Student Life leadership on residential policy training and strategic planning.
• Lead communication during emergencies or incidents including weather events lockdowns student illness and more.

Other

• Attend and actively contribute to departmental meetings and planning sessions.
• Represent the residential life program at events and meetings as needed.
• Fulfill additionalduties asassigned by Student Life leadership.
• Uphold all institutional policies and ethical standards.

Knowledge Skills and Abilities:

• Bachelors degree in Education PsychologyCounselingor equivalent and related work experience
• Must have at least 3 plus years experience working in a formal setting with students grades 6 to 12.
• Must have experience managing a team
• Experience with residential life summer camps secondary school or boarding school
• Must be comfortable managing a team of 15 people
• Excellent written and verbal communication skills
• Excellent guest service skills
• Must possess good judgment and sensitivity relating to students of various backgrounds
• Ability to handle challenging conversations professionally and with sensitivity
• Ability to assess and diffuse heightened situations
• Ability to multitask and prioritize in a fast-paced setting
• Highly organized with the ability to juggle multiple projects
• A superior work ethic
• Ability towork collaboratively with colleagues

Preferred:

• Masters degree in educationCounselingPsychologyor related area
• Experience in training selection supervision programming and evaluation of staff
• Experience in counseling crisis response and mediation
• First Aid and CPR Certification
• Experience in education sportsor relatedarea
• Proficient with computers and computer systems
• Experience in a high-pressure academic/performance setting
• Bilingual

Physical Demands and Work Environment:

• Will berequiredto be on call overnight per schedule
• Ability to lift move pushand pull equipment or boxesup to40lbs.
• Must be able to move around residence hall including stairs
• Ability to spend long periodsof time on their feet walking standing etc.
• Ability to work flexible hours to include nights weekends and holidays is required