Principal Product Manager Technical, AWS Billing Product

The Strategic Initiatives team within AWS Billing drives the product experience for AWS as a unified customer experience. We investigate complicated business problems that span AWS services write crisp working backwards documents defining solutions and work with engineering teams across AWS to deliver them. Our projects span multiple engineering teams across AWS carry high ambiguity long timelines and significant business opportunity.

As a Principal Product Manager Technical you will lead cross-cutting product initiatives that span multiple AWS Platform Experience teams and AWS service teams. You will define product strategy beyond a single OP1 cycle influence the product experience across organizational boundaries and drive delivery through teams you do not directly manage.

Youll collaborate with engineering teams across multiple engineering and product organizations and partner with Sales Marketing and Business Development to ensure product experience aligns with go-to-market strategy. This role requires deep understanding of billing and pricing systems customer acquisition and retention dynamics and the ability to influence without authority across a large distributed organization.

If youre passionate about making AWSs billing and pricing experience world-class and excited about solving ambiguous cross-organizational problems that directly impact customer growth and retention this role offers the opportunity to shape how millions of customers experience AWS commercially.

Key job responsibilities
- Own end-to-end product definition for initiatives that span Billing Payments Identity and AWS service teams
- Write working backwards documents (PR/FAQs one-pagers strategy docs) that define the customer experience for complex multi-team problems
- Partner with Principal Engineers and Applied Scientists to translate customer problems into technical architectures
- Drive alignment across organizations with competing priorities and different roadmaps
- Represent the customer perspective for AWS-as-the-product not any single service in isolation
- Establish mechanisms (operating cadences metrics escalation paths) that make cross-org delivery repeatable
- Engage directly with enterprise customers to validate product direction and gather feedback

A day in the life
Youll work at the intersection of product technology and business strategy. On any given day you might be:
- Meeting with customers to understand their challenges and gather requirements
- Working with engineering teams to define technical architecture and implementation approaches
- Analyzing usage metrics for our tools services and frameworks and identifying opportunities for improvement
- Writing PRFAQs and technical specifications for new capabilities
- Presenting our strategy to senior leadership
- Mentoring other product managers and helping them grow their technical and strategic skills

- 7 years of working as a Technical Product Manager experience
- 5 years of technical (software development network development IT other related) experience
- Experience delivering large-scale SaaS PaaS or LaaS products where you are responsible for the full product lifecycle from concept through GTM (go to market)

- Masters degree or equivalent in computer science computer engineering or related field or PhD
- Experience with AWS Azure or Google Cloud technology
- Experience with AI/ML technologies
- Experience with cloud financial management and building AI products for engineers and business users

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 181100.00 - 245000.00 USD annually